2/10 Terrible
Ruby A.
26 ago. 2024
No le gustó: Limpieza
A HUGE LET DOWN. Misleading photos. Disappointing and DIRTY.
If our home wasn’t 3 hours away we would’ve left the first night. This is one of the few homes in the area with a hot tub and was the main reason for staying here. Upon arriving we were greeted with a dingy, dusty, unkept, allergy inducing home. It was a disappointment. We immediately noticed the ceiling fans covered in a thick layer of built up dust… the coffee table was sticky and clearly not wiped down prior.. the rooms seemed great but as you looked closer the walls were covered in cobwebs- also covered with dust. We opened the closet to put away our belongings and were greeted with dirty stained pillows. When checking out the patio area it was covered in leaves and cleary not blown clean. NOTHING like the photos. I’m glad I flipped the hot tub lid because although someone had turned it on, it was green, with a layer of dirt on the seats. Not sure what the smell was but it wasn’t clean. The hot tub was not serviced prior to arrival. When we started to cook dinner … the utensils and cookware were grimey. We washed everything prior to use. To top it off when we went to turn on the heater it wasn’t working. Thankfully they have plug in heaters that got us through the night. The game room was equally as dirty. The floor had mud prints and bottle caps thrown on the floor. There is no way this place was professionally cleaned prior and it’s an insult that we had to pay a cleaning fee. It’s unfortunate that I can’t post photos of what this home REALLY looks like.
Ruby A.
Se hospedó 2 noches en agosto de 2024