We chose this property based on the view, location, and hopes it would be a step above others by looks and price point. Sadly, the only thing that was well represented was the view and location. Also, I'll say I emailed before renting to ask questions but was never responded to. It should have been a red flag i guess. But, the view was nice facing a pretty sunrise and the location is placed conveniently in the middle of Gatlinburg and Pigeon Forge but still away from the noise. We were very happy with the exterior look of the home but when we walked in we were very disappointed. Gate entry into the neighborhood was easy but we weren't given the alarm code to the home and the alarm was triggered. It wasn't easy reaching someone after hours. Apon entry, the home was not clean at all. The floors hadn't been vacuumed, the toilets were nasty with urine and other substances on them, vomit was all over the back of a bedroom door, makeup on pillows, and hair was everywhere. Things also needed to be fixed and maintained like the toilet, broken patio furniture, and water faucet. When I notified the property management they offered to come clean and fix it but I felt it was all stuff that should have been done before my stay. With my stay being short and with the hefty cleaning and service fee I paid, I definitely shouldn't have had to deal with any of it.