2/10 Terrible
Felisha, Sacramento
Viaje familiar
12 ene. 2025
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
False advertisement from what they posted on Expedia! There is no staff on site, you call for check in, which was worrisome to have to hold the phone because of how dirty everything is. When you enter the hotel your instantly met with mold on walls and dirty floors. The elevators buttons don’t all work and can hardly fit two people with carry-on luggage. Even though the hostel was terrible we had hopes the room was better so kept going, but as we shortly found out the room was MUCH worst. Didn’t even think it was possible! The walls had dirt marks and mold all over them, trash and rat droppings were under the bed, the bedding looked as if it hadn’t been washed in months, the bathroom had mold, walls toilet was completely dirty and the house slippers they left looked like they’ve been in mud. We needed leaving immediately and booking another hotel. Still working on getting my refund it’s been several days already. But no fault of Expedia they are saying they’re having trouble getting ahold of the hostel. Hopefully they’ll just refund me and get the money back on their end since this posting was so horrible and false advertisement.
Felisha
Se hospedó 6 noches en enero de 2025