2/10 Terrible
Shannon, NEW CUMBERLAND
3 jun. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
I see tons of need for improvement on this property and communication. This place was very unclean-dirt and hair on floors, toothpaste on mirrors, counters were dirty with stickiness and hair in the kitchen, sheets had not been changed. The overal property smelled old and like mildew. The cleaning people should invest in a real vacuum, this place has shag carpet that had lots of dirt in it. This property is run down and smells old/mildew. The downstairs bathroom door has I love u written in marker on the inside (something you would see in a bar). Vacasa was responsive when I reached out. There was also no information provided on how to access the pool. I had to pay an additional $100 for a key fob to access the pool and to park. This information was not shared. Mallard lakes has very limited office hours to get the key fob. I had waste part of my time trying to get to the office hours for the key fob.
Shannon
Se hospedó 4 noches en mayo de 2024