4/10 Malo
Doreen M.
19 ago. 2024
No le gustó: Limpieza
Cute place but animal odor
We loved so many things about our stay here. Adorable home, fantastic walking distance to park and grocery store and fun shops. Two full libraries of books just right for a 6–12-year-old child! That was my favorite part. Fooseball, darts, huge yard with beautiful fig tree that was ripe during our stay.
But.
The smell of urine was present in two of the bedrooms and the upstairs general area. We understand the odor, but the response from the management was so business-jargon and unhelpful and the odor was never resolved in spite of our communicating with three representatives. Cleaning supplies were mostly not accessible so there was not very much we could do ourselves to make the situation better. We were told they would clean it about 7 hours after we checked out.
The house I would give another chance (we love animals and have many and understand how the place could be fantastic but also have had an accident), but our experience with the odor and how we were responded to unfortunately really colored our trip.
Doreen M.
Se hospedó 4 noches en agosto de 2024