This property is very nice and we had a good stay. However, contrary to VRBO's acronym, "...Rental By Owner", this house is not being rented out by the owner. When you rent this house, you rent it from a company called "Vacasa". When I initially rented it, I sent a message via VRBO (isn't that how VRBO wants it done?) and got no reply. Later, I got messages from Vacasa that seemed to not be applicable to the timing of my rental, e.g., sending me a check-in message on my check-out date.
After I checked out, they sent me a message to my email address (not via VRBO) saying I owed more money. I got no notification of this from VRBO. When I questioned it, they said "oh, you don't really owe any money". Go figure out what's going on there.
Their messages come from people with names like "John W" or "Mary B", who don't seem to be in this country, suggesting I'm dealing with outsourced customer service, not a property owner.
In any case, the house is nice. I just don't want to deal with a 3rd party like this, so I don't plan to rent it again.