Paquetes Vacacionales Incluyen Hotel y Vuelo a Santa María

Excelente servicio y atención

The property was extremely nice for the price point and just a 5 minute walk to the beach (if you don't use their free golf cart service). The rooms were modern, updated, and very comfortable, and the service was what you'd expect from a fine establishment, so no complaints at all. If you are doing tours and outdoor activities, rather than enjoy a resort and amenities, this is probably one of your best options in the area.

La propiedad en excelentes condiciones en el exterior, las habitaciones ya se quedaron viejas, tuvimos problemas con el clima, no funciono correctamente.

Buen servicio del personal de guardería así como de meseros y demás

Thank you for your hospitality, but I need to point out that while most of the staff at Monte Cristo was satisfactory but there were some outliers that were pretty bad. I also need to point out that the refrigerator was leaking water that created a flood, and some amenities are pretty old and outdated. Room service was rude and non-existent at all to the point that if we order something from room service, we were afraid that they would spit on our food. I understand that sometimes there are issues I just think Monte Cristo is over value and it doesn't live up to the expectations. Just too much bad stuff going on for a week vacation. Sadly, I have to point out that Monte Cristo and Pueblo Bonito group has dwindle into a run of the mill Hotel. The food was terrible!!!!! some staff rude and incompetent and outdated installations don't add up to a returning guest.!!