Thank you for reaching out. We understand your frustration about your Sanibel Island vacation and the hurricane. We're truly sorry to hear about the disruption to your trip and any delays in receiving your refund. We prioritize the well-being of our guests. In situations like this, we work closely with our partners to ensure a smooth refund process. If you have any additional questions or need help finding alternative travel arrangements, please don't hesitate to reach out to us directly. We sincerely apologize for the inconvenience caused by the hurricane and hope to welcome you on a future vacation when circumstances are more favorable.

Thank you so much and we’d love to welcome you back again

Thank you so much for your review. It is such a special area and we’ll look forward to welcoming you back again anytime