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Apartamento de lujo, suites El Náutico - internet wireless en apartamento.

Departamento a orillas del agua con parque acuático y sauna

Galería de fotos de Apartamento de lujo, suites El Náutico - internet wireless en apartamento.

Alberca al aire libre y alberca climatizada
Exterior
Terraza o patio
Exterior
Interior

Opiniones

8.8 de 10,

Excelente

Departamento completo

1 habitación4 personas90 metros cuadrados

Servicios principales

  • Tina de hidromasaje
  • Alberca
  • Lavadora
  • Wifi gratis
  • Aire acondicionado
  • Cocina

Información de la propiedad

Todo el hospedaje

Tendrás el departamento completo para ti y las personas que te acompañen.

Apartamento de lujo, suites El Náutico - internet wireless en apartamento.

Departamento a orillas del agua con parque acuático y sauna
Este complejo de departamentos cuenta con un parque acuático, una alberca al aire libre y un sauna. Además, la propiedad dispone de una tina de hidromasaje, servicio de limusina o auto y un jardín. Este departamento se destaca por detalles como la tina de hidromasaje. Tiene además wifi gratis y cocinas. No tendrás tiempo de aburrirte gracias a la Smart TV con reproductor de DVD, que se suma a la comodidad de tener lavadora y sofá cama a tu disposición. Se incluye un servicio de limpieza con previa solicitud.
Los habitaciones de este departamento disponen de aire acondicionado, reproductor de DVD y caja de seguridad. Las habitaciones tienen patio. El mobiliario se compone de sofá cama y comedor. Las cocinas o cocinetas disponen de refrigerador, parrilla de estufa, microondas y utensilios de cocina. Los baños están equipados con tina o regadera con tina de hidromasaje, bidet, y secadora de cabello.

Los huéspedes pueden navegar en línea gracias al acceso a wifi gratis. Todas las habitaciones disponen de Smart TV. Se proporciona servicio de limpieza previa solicitud.

La propiedad cuenta con una alberca al aire libre y una tina de hidromasaje. Otras alternativas de esparcimiento incluyen parque acuático y sauna.

Las siguientes actividades de recreación se pueden practicar en la propiedad o en los alrededores. Es posible que apliquen cargos.

Administrador de la propiedad

Chrissy. G

Idiomas

Inglés

Servicios de la propiedad

Ski

  • Cerca de las pistas de ski

Alberca/spa

  • Alberca al aire libre
  • Alberca climatizada
  • Alberca compartida
  • Alberca privada cercada
  • Masajes
  • Sauna
  • Tina de hidromasaje

Internet

  • Disponible en el departamento: wifi gratis

Estacionamiento y transporte

  • Servicio de limusina o auto con chofer
  • Auto disponible
  • No se requiere auto

Cocina

  • Cocineta
  • Especias
  • Horno
  • Lavavajillas
  • Licuadora
  • Microondas
  • Parrilla de estufa
  • Refrigerador
  • Tetera eléctrica
  • Tostadora
  • Vajilla y utensilios de cocina

Comidas

  • Mesas

Habitaciones

  • Habitación
  • Se proporcionan sábanas
  • Sofá cama

Baño

  • Bidet
  • Regadera al aire libre
  • Se ofrecen toallas
  • Secadora de cabello
  • Tina de hidromasaje
  • Tina o regadera

Áreas comunes para sentarse

  • Mesa
  • Sala de estar

Entretenimiento

  • Biblioteca musical
  • Estéreo
  • Libros
  • Reproductor de DVD
  • Smart TV con canales de cable/satelitales
  • Videos

Espacios exteriores

  • Jardín
  • Patio
  • Patio cercado

Lavandería

  • Lavadora
  • Lavandería de monedas

Para tu comodidad

  • Aire acondicionado
  • Calefacción

Mascotas

  • No se aceptan mascotas

Facilidades de acceso

  • Si tienes necesidades de acceso especial, comunícate con la propiedad utilizando los datos que figuran en la confirmación de la reservación.
  • Elevador
  • Habitaciones para personas con discapacidad
  • Áreas designadas para fumadores

Servicios e instalaciones

  • Caja de seguridad
  • Plancha y tabla de planchar
  • Servicio de limpieza (previa solicitud)
  • Teléfono

Aspectos destacados de la ubicación

  • A orillas del agua
  • Cerca de la bahía
  • Cerca de un centro comercial outlet
  • Cerca de un hospital
  • Cerca de un zoológico
  • Cerca de una marina o club náutico
  • Cerca del mar

Actividades

  • Acceso a campo de golf (opcional)
  • Alberca climatizada
  • Bicicletas
  • Golf
  • Parque acuático
  • Alpinismo en los alrededores
  • Avistamiento de ballenas en los alrededores
  • Buceo en los alrededores
  • Casino en los alrededores
  • Ciclismo en los alrededores
  • Golf en los alrededores
  • Lugar para nadar en los alrededores
  • Parque temático en los alrededores
  • Paseos a caballo en los alrededores
  • Paseos en moto de agua en los alrededores
  • Paseos en velero en los alrededores
  • Pesca en los alrededores
  • Senderos para caminar o andar en bicicleta en los alrededores
  • Ski acuático en los alrededores
  • Snorkel en los alrededores
  • Surf o boogie board en los alrededores
  • Windsurf en los alrededores

Características de seguridad

  • No se reportó un detector de monóxido de carbono (el anfitrión no especificó si la propiedad cuenta con un detector de monóxido de carbono, por lo que se recomienda llevar un detector portátil)
  • Detector de humo (el anfitrión indicó que la propiedad cuenta con un detector de humo)
  • Botiquín de primeros auxilios
  • Extintor de incendios
  • Cerradura de alta seguridad

Descripción general

  • Bicicletas
  • Jardín
  • Servicio de limpieza (previa solicitud)
  • Tamaño de la unidad: 90 metros cuadrados

Propiedades similares

Alberca al aire libre y alberca climatizada

Lujo 1 cama dormir 2-4 en El Nautico Suites, Golf del Sur

Vista al mar
Alberca
Cocina
Lavadora
10.0 de 10, Excepcional, (42)
Lujo 1 cama dormir 2-4 en El Nautico Suites, Golf del Sur

Políticas

Check-in

Hora de inicio del check-in: 14:00

Check-out

Check-out antes de las 10:00
Check-out sin contacto

Instrucciones especiales de check-in

Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Los niños son bienvenidos.

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Se permiten fiestas y eventos, como fiestas de cumpleaños. Número máximo de asistentes: 6
Ideal para estancias largas
El anfitrión no indicó si hay detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.

Avisos importantes

De acuerdo con las leyes nacionales, esta propiedad no acepta pagos en efectivo que superen los EUR 1000. Para obtener más detalles, comunícate con la propiedad usando la información de contacto que aparece en la confirmación de la reservación.
No se necesita un auto para acceder a este hospedaje.

Información de la zona

Sección del mapa
Santa Cruz de Tenerife, CN

Qué hay cerca

  • Playa Amarilla - A 8 min a pie
  • Playa San Blas - A 12 min a pie
  • Complejo turístico Amarilla Golf - A 13 min a pie
  • Campo de golf Golf del Sur - A 19 min a pie
  • Club golf y de campo Amarilla Golf - A 6 min en auto

Medios de transporte

  • Tenerife (TFS-Tenerife Sur) - 12 min en auto

Restaurantes

  • ‪Restaurante los Abrigos - ‬A 7 min en auto
  • ‪El Nautico Terrace - ‬A 2 min a pie
  • ‪Pancake Cafe - ‬A 8 min a pie
  • ‪The Wild Geese - ‬A 8 min a pie
  • ‪Restaurante Sandos San Blas - ‬A 5 min en auto

Preguntas frecuentes

¿Hay alberca en El Nautico Suites Luxurious Apartment, - Free WiFi - in Apartment. ?

Sí, la propiedad cuenta con alberca al aire libre. Podrás disfrutar de albercas climatizadas.

¿El Nautico Suites Luxurious Apartment, - Free WiFi - in Apartment. acepta mascotas?

No, la propiedad no acepta mascotas.

¿A qué hora es el check-in en El Nautico Suites Luxurious Apartment, - Free WiFi - in Apartment. ?

Hora de inicio de check-in: 14:00.

¿A qué hora es el check-out en El Nautico Suites Luxurious Apartment, - Free WiFi - in Apartment. ?

El check-out es a las 10:00.

¿Dónde se encuentra El Nautico Suites Luxurious Apartment, - Free WiFi - in Apartment. ?

Este complejo de departamentos se encuentra a orillas del agua, a 10 minutos a pie de Tenerife Beaches y Playa Amarilla. Playa San Blas y Complejo turístico Amarilla Golf también se encuentran a 15 minutos.

Opiniones de El Nautico Suites Luxurious Apartment, - Free WiFi - in Apartment.

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 24 de 36 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 4 de 36 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 36 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 36 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 36 opiniones" "

7.6/10

Limpieza

10/10

Servicios

10/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Peter S.

Le gustó: Limpieza
Enjoyable stay
Nice property, good location
Se hospedó 5 noches en noviembre de 2024

6/10 Aceptable

Stephen P.

Fault reported to owner, but never actioned upon
Great ground floor apartment is lovely complex Spacious will all amenities fully provided Good communication with their on the ground colleague, who was always quick to reply to queries. Had an issue as the Air Conditioning was constantly on and could not be switched off This caused a permanent noise which was totally unbearable right throught the night every night. This was reported on numerous occasions And every time we were told somebody would be round to repair the fault. This NEVER happened and we gave up asking in the end. Also there was a smell of cigarettes in the bedroom, this may have been coming from the above apartment
Se hospedó 7 noches en noviembre de 2024

10/10 Excelente

Sandra W.

Le gustó: Limpieza
Excellent home from home
Large apartment for a 1 bed, with walk in wardrobe and safe, with all amenities including washing machine, full sky package, free wifi, lovely patio with comfy corner suite and dining table which is lit up
Se hospedó 14 noches en agosto de 2024

10/10 Excelente

a s.

Le gustó: Limpieza
Wonderful property
Lovely appmt very well appointed. Only 2 gripes: Reception was closed at 3:45 on Friday afternoon so getting the key wasn't as straightforward as it should have been and the bathroom (bath area mainly) was very grubby. Overall though we loved it abd would go back.
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Deniss

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Beautiful choice to spend a wonderful time in Tenerife!
Se hospedó 10 noches en enero de 2024

10/10 Excelente

kay b., Suffolk in Constable Country

Le gustó: Limpieza
El Nautico
Property in a good location to all areas All amenities in the apartment TV and Wi-Fi provided Very comfortable apartment We would book again
Se hospedó 14 noches en enero de 2024

10/10 Excelente

Ronald S.

Le gustó: Limpieza
El Nautico apertment.
Great location, spotlessly clean, beautiful ocean views, close to restaurants, bars. Excellent area to stay.
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

Martin R.

Le gustó: Limpieza
Peaceful and perfect location
Clean, very tranquil and relaxed holiday. We love the location and always look to stay in this area. Well-equipped apartment and hassle-free booking/check-in process. Looking forward to staying again in the future.
Se hospedó 12 noches en abril de 2023

10/10 Excelente

Damian W.

Le gustó: Limpieza
Nautico suites tenerife
Has an absolutely fabulous stay the apartment was spotless and right on the seafront felt so luxurious will definitely be back if your looking for a beautiful place not too busy with excellent sea view and nearby restaurants then this is the place to stay
Se hospedó 12 noches en marzo de 2023

6/10 Aceptable

Cliente verificado

GREAT AFTER A DISASTROUS START
The apartment and the complex were superb and over all we enjoyed our stay. The first day however was horrendous. We arrived early, at 1300hrs, and expected to see the cleaner and arrange to leave our bags, be given a key and go and do some shopping, while they finished the cleaning.. We had been travelling for over 13 hours and were totally exhausted, You can imagine our dismay when we were told that the electricity had been switched off, because the owner had not paid his bill. The roller shutter doors on both patio windows were closed so the apartment was in total darkness, so that the cleaner could not do her cleaning. We were advised not to buy any food , as the fridge was off and that we would probably not be able to stay in the flat, We walked to the supermarket and bought candles and a lighter so we could at least stay in the flat that night ( as we were desperately in need of sleep), and thought we would have to find a hotel for the rest of our stay. When we returned to El Nautico we were met by Barry, the Chairman of the complex committee, who told us he was putting the electricity on for the rest of stay, as he thought it was unfair to punish innocent people, You can imagine our relief. The cleaner did come back the next day a complete her cleaning George the owner was supposed to contact us with an alternative plan but did not contact us throughout the whole of our stay. We did have a lovely holiday despite everything that happened, however there was a general lack of information in the flat. The TV didn't work as per the write up, despite following the brief instructions. We could not use the safe ( no instructions). Same applies to the washing machine. Ourselves and the cleaner could not double lock the door, we could only shut it on the latch. The DVD player was not connected and there were no DVDs anyway. It is such a shame as this is probably the nicest apartment we have ever stayed in, and we have stayed in 18 in the last 12 years. My advice to anyone booking this apartment is to contact the owner and discuss potential problems before finalising your booking
Se hospedó 10 noches en febrero de 2023

10/10 Excelente

Karen B.

Le gustó: Limpieza
Fantastic location
Had a great stay at this ground floor apartment with verandah and easy access to pool and garden areas. We had our own sun loungers. The apartment had everything we needed for the 2 weeks. Kitchen was well equipped with washing machine. TV had all channels including sport for football fan husband and full range of UK stations and movies. Loved having an Alexa for music to complement our pre dinner drinks. The complex itself was very well maintained and the communal areas immaculate. Quiet area with beautiful sunsets and sea sounds but within easy reach of bars and restaurants. We loved the short walk to the next village of Los Abrigos for fresh fish. Would recommend
Se hospedó 14 noches en enero de 2023

10/10 Excelente

Michelle H.

Le gustó: Limpieza
Absolutely beautiful place
What a stunning location! the sea views are spectacular. The apartment is perfect, like home from home with Alexa and everything you need. The pool area also has a fantastic view and the pool bar is next to the pool with gorgeous food and the cocktails are fab. The restaurants and bars are not far away with plenty of choice . This is the place to completely relax and unwind.
Se hospedó 7 noches en noviembre de 2022

4/10 Malo

Arthur R.

No le gustó: Limpieza
Great Location, Disappointing Apartment
We booked the apartment because of the descriptions of sitting on the terrace listening to the sea and we weren't disappointed. The location was first class, the gardens and pool were lovely. On the negative side we did not receive any access details and only gained access to the resort as another owner was inside by the closed reception. We had to ask the owner a number of times for the wifi code and the instructions for the safe which should have all been available. When we arrived the apartment had not been cleaned and was in a poor and dirty state, bed not changed etc but worse the power had tripped and the fridge and freezer were full of rotting food so the whole apartment stank and had attracted a huge number of ants. We contacted the owner who was only able to arrange cleaners for the following morning. He did however agree to pay for us to stay in a nearby hotel for the first night. After the first 24 hours we enjoyed our stay and had a really good holiday but would be reluctant to book through Vrbo again.
Se hospedó 11 noches en septiembre de 2022

10/10 Excelente

Michelle H.

Le gustó: Limpieza
Very chilled and relaxing
The apartment is 5 ⭐️ Very clean on arrival and beautiful sea views , the free wi fi was a bonus I found the reception staff very helpful and speak very good English Everything you need is close by and the bar on site is so relaxing , also very helpful friendly staff Can’t wait to return
Se hospedó 12 noches en junio de 2022

10/10 Excelente

Michelle H.

Le gustó: Limpieza
Beautiful ocean view and apartment
I will definitely be returning to this place The apartment is well equipped , has all the homely touches and was very clean on arrival The views are amazing and so relaxing to listen to the waves on an evening on the balcony Very well looked after complex , lovely pool and pool bar , palm trees Owner easily contactable Can’t wait to return
Se hospedó 10 noches en marzo de 2022

6/10 Aceptable

David A.

No le gustó: Limpieza
Sadly what you show is not correct
The owner shows the complex having a restaurant and gymnasium, not correct none exists, as it’s a rental the management are not interested with helping with any problems and as the owner of this property is in the U.K., there were problems ie safe failed to open, 5 days to get it open , tv packed in 5 days to correct this, I know thing happens but the owner needs to have a contact nearby for such problems. Complex is stunning, this is not a complaint just needs to be thought about.
Se hospedó 30 noches en febrero de 2022

10/10 Excelente

George G.

Le gustó: Limpieza
Beautiful Apartment Great Place
I would recommend this to any age
Se hospedó 14 noches en enero de 2022

6/10 Aceptable

Juergen W.

No le gustó: Limpieza
Never again !
Already at the beginning there were problems, because the owner of this apartment had not registered us. After almost 2 hours we were finally able to receive the key for the apartment. But even here no feeling of the beginning of the holiday. The apartment was dirty as the owner himself was there before and did not arrange for cleaning. Opened food in the fridge, old bread in the toaster. The bedding didn't look fresh either. No towels and bed linen for the guest bed were provided. The bathroom was also not cleaned. The door from the bedroom to the terrace could not be locked. This should already work in a ground floor apartment. A lot of what was in the description of the apartment was not true. Also the offered parking space could not be used, as a trailer was parked here. Corona conforme hygiene instructions etc. were also not available. Also several phone calls with the rental agency and emails with the owner were not helpful at first. After requesting repayment, there was either no response or inadequate answers. Only after the threat of involvement of consumer protection and the police, movement came into the incident. We looked for a new place to stay and left the apartment after 2 days.
Se hospedó 16 noches en agosto de 2021

10/10 Excelente

Robert L.

Le gustó: Limpieza
Beautiful apartment with gorgeous sea view.
The apartment is extremely well equipped, spacious (for 2 people) and great for sitting out on the large south facing terrace . The apartment is on the ground floor so easy to stroll out to the pool area, and always can hear the sea. Very quiet location, nearby bars and restaurants are a 10 min walk but great choice. Big supermarket also 10mins (but closed for refurb while we were there). Communication with owner v. good (but use mobile not Homeaway notice board). Nice touch to leave some drinks / cupboard bits with request to replace what was used. TV system fabulous but needed to re-boot every time it was switched on. Overall, we had a brilliant time - pity we were in lockdown for the 2nd week. Great place.
Se hospedó 14 noches en marzo de 2020

10/10 Excelente

David I., Marton Rugby warwickshire England

Le gustó: Limpieza
Location Location Location
Property is ideally situated and well equipped Quiet situation adjacent to the sea but still local for bars and small harbour and near Golf de Sur 1/4 mile
Se hospedó 26 noches en febrero de 2020

4/10 Malo

Moira P.

No le gustó: Limpieza
Dissapointed to say the least.
El Nautico Golf de sur. Tenerife. We were really looking forward to this winter sun break December 2019. We had great contact with owners George and Chrissie before our arrival. Said we would be arriving 16 00hrs. Ok he said just ask for keys at reception! Upon arrival reception had no idea who we were... After explaining we were told to wait.. phone calls were made. after 35 mins we were given the keys... it was obvious when we got into the apartment that the owners had just left.. (neighbours verified this as well). The flat was not cleaned. (I took photos) Dust on shelves furniture etc etc.. drink spills on the floor. Bath dirty. Windows dirty. Bag of women's cloths left in the bedroom? Food /drinks left in fridge and freezer. We were told to help ourselves to replace what we used. But we prefere to get our own. But limited space! Patio bedroom door did not lock.. (we were on the ground floor) The bedding was faded and old. As were the hard towels. O..M.G. the mattresses were badley stained all over with boderly fluids mainly urine! I do not pay 5 star money to sleep in these conditions... I did text the owner to ask for mattress toppers. Who said see reception. Who gave us a duvet to cover the mattresses. Not ideal but better than nothing. On returning the duvet to reception I was asked for a laundry fee. I told them to refer to the owner! Such a shame as it was a lovely apartment nicely furnished. But dark as was in the corner and somewhat shaded. We could not get the tv to work despite instructions being left. George also kindley arrange for our taxi/lift back to the airport. But she never showed up! The local taxi that did take us was cheaper than what George quoted! I'm still waiting for my deposit back. ? Also hoping the owners will read this and refund some of the rental fees. The highlights were the location, views the local bars and restaurants. Not forgetting the lovely reception lady. Massive let down Moira and Paul Newark..
Se hospedó 6 noches en diciembre de 2019

4/10 Malo

John Richard H.

A tad disappointing
We have stayed at El Nautico on two previous occasions on the upper floors. This apartment was on the ground floor giving access to the garden but being in the corner it was quite dark not helped by the dark internal decor, and without working lights on the patio it limited the enjoyment of outside space at night. On arrival there was an issue getting the key but was resolved after 20 minutes. We asked for the car park code only to be told that apt 104 did not have a car park space contrary to the HA details and the blurb in the apartment. Visited the garage the following day to find a trailer and several mobility scooters occupying the space. Sent a note to owner but got no response, so parked on the road for the duration. There is a TV with four small pages of written instruction on how to operate, but we could not get past page two before a message to contact the provider popped up. Messaged owner but no response however as it was xmas there was not too much on TV to miss. Never did resolve it even when trying one final time to watch the Queens xmas message. There are two sun beds allocated to the apartment but only one sun bed mattress. The fridge freezer had not been emptied, with half a bottle of coke six slices of bread, a quarter carton of milk and half a pot of jam, plus several packets of opened frozen vegetables, all of which we had to clear out. All in all when you have stayed previously in the same building with no problems , any other apartment will be up for comparison, and we are afraid it sadly did not compare. However we did not let it affect our holiday unduely , which generally we enjoyed.
Se hospedó 11 noches en diciembre de 2019

4/10 Malo

Hans-Åke J.

No le gustó: Limpieza
Fantastisk område men en sliten lägenhet som saknade vissa utlovade redskap, typ kaffekokare.
Denna lägenhet börjar bli sliten när man betänker att det är ca 16 år sedan El Nautico byggdes. Lös kran i köket, slitet badrum, slitna lakan och handdukar, terrassdörrar gick inte att låsa, kaffekokare skulle finnas enligt information, fanns inte. Lägenheten behöver fräschas upp.
Se hospedó 11 noches en octubre de 2019

10/10 Excelente

David L., Wrexham north Wales

Le gustó: Limpieza
Great apartment
Lovely apartment in a spotless complex, apart from a slight hiccup on check in everything was great. Plenty of bars and restaurants nearby perfect for our trip. We would highly recommend this place to anyone looking for a nice quiet and relaxing stay. Thanks we hope to be back soon for another stay at your lovely property!

8/10 Bueno

Karen M.

No le gustó: Limpieza
Property had not been cleaned prior to visit
Hi l have just returned after a x5 night stay in Elnautical Apartments Tenerife South. I have a few points to raise about the property to which l stayed in. Days before arriving l confirmed with the owner about my imminent arrival. George informed me l would be able to collect keys from reception at 2pm on the 16th of July. When l arrived reception informed me there was an issue. Previous visitors had left that day after a 1 week stay but the apartment had not been cleaned. The reception staff had refused entry to the cleaner as previous bills from the residence were not up to date. I tried to contact George at this point but his response was simply, ‘that he had sent the reception a note of my name, saying l would be arriving’ he obviously had no concerns about how clean the apartment was, was there any clean laundry, would l even gain entry. Luckily after some waiting around the staff decided to pass on the key, saying ‘they had no idea how dirty it may be’. The apartment was ‘lived in’ used bedding still on an unmade bed, dirty towels, bathroom, toilet, fridge and floors. In my opinion the apartment needs a thorough clean, patio door broken and not secure, and the kitchen hob had no power. I plugged my phone into charge from one of the sockets and it sparked and tripped the power switch. Luckily the receptionist was kind enough to come down and assist. Showing me how to switch power back on and gave me some clean towels and bedding to use. I spent the first few hours of my visit cleaning the bathroom, kitchen and making up the bed, not how l had envisaged. I found this to be a disappointing start to my stay and did not find the owner to be approachable due to his obvious lack of interest. As far as l could understand other residents were due to arrive following my departure with the exact same issue to face. Please can you inform me as to what you intend to do about the situation. Many thanks Karen Millar.