La Capitana Old San Juan

Propiedad de 3.0 estrellas
Hotel en San Juan, cerca de Puerto de San Juan

Indica las fechas para ver precios

tus meses actuales son December 2024 y January 2025.
diciembre de 2024
enero de 2025

Galería de fotos de La Capitana Old San Juan

Cozy Apartment with Sea View | Vista del balcón
Cozy Apartment with Sea View | Decoración personalizada y muebles diferentes
Departamento, balcón, vista al océano | Vista del balcón
Breathtaking Apartment | Vista desde la propiedad
Departamento, balcón, vista al océano | Vista del balcón

Opiniones

6.6 de 10,

Servicios principales

  • Desayuno disponible
  • Aire acondicionado
  • Wifi gratis

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 2 de 2 habitaciones

Departamento, balcón, vista al océano

Aspectos destacados

Balcón
Área de comedor separada
Área de descanso separada
Con muebles diferentes
Con decoración personalizada
Aire acondicionado
Cocina
Refrigerador
  • 60 metros cuadrados
  • 4 personas
  • 2 camas King

Zen Atlantis Place

Aspectos destacados

Balcón
Área de comedor separada
Área de descanso separada
Con muebles diferentes
Con decoración personalizada
Aire acondicionado
Cocina
Refrigerador
  • Vista a la bahía
  • 2 personas
  • 1 cama King

Propiedades similares

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Información de la zona

Sección del mapa
412 Calle Norzagaray, San Juan, San Juan, 00901

Qué hay cerca

  • Puerto de San Juan - A 10 min a pie - 0.9 km
  • Puerta de San Juan - A 11 min a pie - 0.9 km
  • Castillo de San Felipe del Morro - A 15 min a pie - 1.3 km
  • Muelle Panamericano - A 3 min en auto - 2.1 km
  • Centro de Convenciones de Puerto Rico - A 6 min en auto - 4.8 km

Medios de transporte

  • Estación Sagrado Corazón - 9 min en auto
  • San Juan (SJU-Aeropuerto Internacional Luis Muñoz Marín) - 15 min en auto

Restaurantes

  • ‪La Verguenza - ‬A 2 min a pie
  • ‪Cafeteria Mallorca - ‬A 5 min a pie
  • ‪El Jibarito - ‬A 3 min a pie
  • ‪Caficultura - ‬A 3 min a pie
  • ‪Casa Luna Rest - ‬A 3 min a pie

Información de la propiedad

La Capitana Old San Juan

Este hotel cerca de Puerto de San Juan
Con una ubicación cercana a Muelle Panamericano, La Capitana Old San Juan te espera con una variedad de servicios para una estancia placentera. Podrás conectarte al wifi gratis en las habitaciones.
Estos son algunos servicios adicionales:
  • Desayuno a la carta (con cargo), resguardo de equipaje y servicio de concierge
  • No se permite fumar en la propiedad
Características de la habitación
Todas las habitaciones cuentan con muebles diferentes, y ofrecen amenidades que incluyen espacio para trabajar con laptop y aire acondicionado, además de otros detalles, como área de descanso independiente y área de comedor independiente.
Otros de los servicios que también encontrarás en las habitaciones incluyen:
  • Baños con regaderas y secadoras de cabello
  • Televisiones de pantalla plana de 20 pulgadas con canales por cable
  • Áreas de descanso independientes, áreas de comedor independiente y refrigeradores

Idiomas

Inglés, español

Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: wifi gratis
  • Velocidad del wifi en las habitaciones: 100+ Mbps (ideal para 1 o 2 personas o hasta 6 dispositivos)
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • No hay estacionamiento en la propiedad

Alimentos y bebidas

  • Desayuno a la carta disponible todos los días de 08:00 a 11:00 con cargo: de USD 15 a 25 para adultos y de USD 10 a 20 para niños

Para familias

  • Comedor independiente en la habitación
  • Microondas en la habitación
  • Refrigerador en la habitación

Servicios generales

  • Resguardo de equipaje

Servicios para huéspedes

  • Servicio de limpieza (una vez por estancia)
  • Servicios de concierge

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • Acceso a pisos superiores solo por escalera

Más

  • No se permite fumar en la propiedad

Amenidades en la habitación

Habitación

  • Cortinas oscuras
  • Se proporcionan sábanas

Baño

  • Baño privado
  • Jabón
  • Papel de baño
  • Regadera
  • Se ofrecen toallas
  • Secadora de cabello
  • Shampoo

Entretenimiento

  • TV de pantalla plana de 20 pulgadas con canales de cable

Alimentos y bebidas

  • Área de comedor independiente
  • Microondas
  • Refrigerador
  • Toallas de papel

Más

  • Aire acondicionado (con control)
  • Área de descanso independiente
  • Decoración individual
  • Espacio para trabajar con laptop
  • Mobiliario individual
  • Plancha y burro de planchar

Políticas

Check-in

Hora de inicio del check-in: 15:00
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 11:00

Instrucciones especiales de check-in

Esta propiedad no cuenta con recepción.
El check-in no se realiza en la propiedad, sino en la siguiente ubicación: [262 Calle Sol Old San Juan]
Los huéspedes deben contactar al hospedaje con anticipación para recibir las instrucciones sobre el check-in. El acceso será por una entrada privada.
Contacta a la propiedad, como mínimo, 24 horas antes de tu llegada para organizar el check-in. Utiliza la información de contacto incluida en la confirmación de la reservación.

Formas de acceso

Entrada privada

Mascotas

No se aceptan mascotas ni animales de servicio

Niños y camas adicionales

Los niños son bienvenidos.

Formas de pago

Información importante

Opciones extra

  • Desayuno a la carta: entre USD 15 y USD 25 por adulto, y entre USD 10 y USD 20 por niño (precios aproximados)

La lista anterior puede estar incompleta. Además, es posible que los cargos y depósitos no incluyan los impuestos y estén sujetos a cambios.

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo
La propiedad cuenta con servicio de limpieza profesional

Avisos importantes

Esta propiedad no tiene elevador
Solo se permite el acceso a las habitaciones a los huéspedes registrados en la propiedad.
Esta propiedad no acepta mascotas ni animales de servicio.

Otros nombres de la propiedad

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Preguntas frecuentes

¿La Capitana Old San Juan acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en La Capitana Old San Juan?

Esta propiedad no ofrece estacionamiento.

¿A qué hora es el check-in en La Capitana Old San Juan?

Hora de inicio de check-in: 15:00.

¿A qué hora es el check-out en La Capitana Old San Juan?

El check-out es a las 11:00.

¿Dónde se encuentra La Capitana Old San Juan?

Este hotel se encuentra en San Juan antiguo, a 15 minutos a pie de Plaza de Colón y Puerto de San Juan. Playa del Condado y Centro de Convenciones de Puerto Rico también se encuentran a 5 km (3 mi).

Opiniones de La Capitana Old San Juan

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 25 de 97 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 18 de 97 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 97 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 97 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 97 opiniones" "

6.6/10

Limpieza

6.8/10

Servicio y personal

5.2/10

Servicios

5.6/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

tatiana

Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Lisbel

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
No funciona el l aire
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Keyla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfecto
Se hospedó 2 noches en julio de 2023

4/10 Malo

Juan

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Las habitaciones no son como en las Fotos.
Se hospedó 7 noches en julio de 2022

4/10 Malo

Marc

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.
Se hospedó 4 noches en noviembre de 2024

2/10 Terrible

Grigoriy

No le gustó: Servicios
Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean
Se hospedó 3 noches en noviembre de 2024

2/10 Terrible

Bryan

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.
Se hospedó 3 noches en octubre de 2024

10/10 Excelente

Cesar Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome
Se hospedó 3 noches en octubre de 2024

2/10 Terrible

Emily

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2024

10/10 Excelente

Amber

No le gustó: Servicio y personal y condiciones de la propiedad
I had booked this property because our flight had got cancelled and we had to stay an extra 3 days. it was the cheapest so i wasnt expecting nothing fancy. u have 2 get your key from one location nd then walk to the apartment building. the hallways r very thin so if youre wideset it would be hard to go up the stairs. i had reserved the ocean view room. everything was put up but the floors were not mopped. i could not walk barefoot or my feet would turn black. there was dirt everywhere. the wifi did not work but we had service so it wasnt an issue for us. the tv was connected to the wifi but would go in and out so we had to unplug it multiple times to get it to stream. the stove was very old and only 2 burners worked. the room with the ocean view was very hot but if you kept the door open and the outside door closed at night it could get cold. the view was beautiful... we loved sitting outside nd looking at the water. and the location was in old san juan so everything we needed was in walkable distance. laundromat/grocery store/ and other shops. like i said... this was a last minute booking so i wasnt expecting nothing spectacular but the view and location made up for it and we still made it work.
Se hospedó 3 noches en julio de 2024

6/10 Aceptable

Lisette

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.
Se hospedó 4 noches en julio de 2024

10/10 Excelente

ruddy, Greensboro

Se hospedó 2 noches en julio de 2024

4/10 Malo

Adriana

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Prime location awful property (Zen studio) This hotel is located in a great area. Unfortunately, there were many issues that made our stay very uncomfortable and unsafe. You will walk into a spacious loft with no air conditioned in the living room, just the bedroom. The bathroom shower is very tiny, the water faucets and the shower curtain are broken and filthy. The front door lock doesn’t work we were afraid someone would break in. The list goes on and on…The owner should provide the basic amenities like towels, paper towels for the kitchen and some guest information of the location, WiFi, places of interests etc. This studio needs to be renovated, just look at the pictures. Also, this place was not clean. When a customer books a hotel should have some basic comfort without requesting it.
Se hospedó 4 noches en junio de 2024

6/10 Aceptable

Erasmo

No le gustó: Limpieza
Se hospedó 4 noches en junio de 2024

8/10 Bueno

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Se hospedó 4 noches en junio de 2024

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location. This is the second time we stay here an d you can’t beat the price
Se hospedó 2 noches en junio de 2024

6/10 Aceptable

Ashley

Viaje en pareja
No le gustó: Condiciones de la propiedad
A lot of the negative reviews stem from the fact that people do not thoroughly read prior to booking. The listing definitely states that not only is the property address a different location from the check-in location, but it’s only stair assessable. Checking in was easy and the property was only about 2- 2 1/2 blocks away 4min walk! I had the Ocean View room and was met w| nice AC upon walking in and the view is absolutely beautiful! Walking distance from just about anything perfect location! Now there were some downs, such as I did not receive check in instructions until 12AM the day of travel after being told I’d get them the day before, both checking in and out no one was at the front desk I was saying hello with no response someone came about 7mins after. The walls of the property and rooms look much older than the pictures used for the listing. The painting doesn’t look fresh, some cracks and water bubble damage which is why people are saying it isn’t clean. The Wi-Fi also didn’t work. With the property being on sort of a main road if you’re a light sleeper the vehicles and loud larger groups of people having conversations passing by will wake you. The Wi-Fi also did not work. If you’re looking for something modern and have health issues with getting up and down stairs and are a light sleeper I wouldn’t recommend for you. For a solo traveler, couple or group of 4 on a budget I’d defn recommend! I really do believe once they take the time renovate the place it’ll be one
Se hospedó 3 noches en mayo de 2024

4/10 Malo

Ashley

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I wouldn't recommend this room to anyone. First you have to go to another hotel to get the key. After I had to walk down several blocks to get to my room. The suite was up 3 flights of narrow steps and when I finally got into the room I was met by a Hot and Humid living room and a fan. The shower is small and not clean. The shower curtain was filthy and tattered in that tiny excuse of a bathroom. Not to mention the tv had 0 channels and everynight there were various noises coming from residents that live there full time. I recorded some of the noises after the 2nd night. Water damage on most of the walls that were badly covered up that just made the stains more noticeable. This site needs some serious renovations before they even consider to rent it out again. 0 out 10 recommendation.
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

jamie

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Awesome location beautiful views from the balcony
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Jean

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Old San Juan
The stay started off poorly because the hotel does not have a drop off section and you have to check in two blocks away. This was not communicated to us. The room was good sized with a LR, Kitchen, and BR. The ceiling fan in the LR didn't work but the one in the BR did. The bed was a comfortable King. The windows were metal slats that gapped and allowed in a fair amount of sound. There was a rain storm one day and the roof in the bathroom leaked. There was a puddle of water in the bathroom. This was made all the worse because there were only two towels in the whole place. We needed those for showers. Also no wash clothes.
Se hospedó 5 noches en marzo de 2024

6/10 Aceptable

Pedro

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Good but needs a lot of improvement.
Mixed experience. I can split this in two. The good the view is amazing and the location is premium in Old San Juan. The not so good, the mattresses are uncomfortable and old, one of them have a dip that’s very noticeable. The furniture is old. When I checked in the host at the hotel told me “the view is amazing, unless it rains, the. It’s not so much. So, it did rain overnight ñ, I left the windows half open and when I woke up in the morning I had water all the way into the kitchen. The bathroom is very small which I don’t mind much, but the sink is so small that you make a mess when you are brushing your teeth. Also no elevators, and a leak by the balcony door.
This is the view from the bed closer to the balcony.
View from the balcony in the afternoon.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Kim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great Value for budget savvy seasoned travelers
The view and location are amazing like most others have noted, and the beds are very comfortable. The place is older and could use some TLC, but it is very clean and comfortable with an excellent mini split AC unit, ceiling fans/wall fans. Acessibility - Two large steps to enter through heavy metal gate, then there are two flights of narrow stairs, then 15 feet hallway and across a small open patio, a short walkway. and two steps up to reach The Balcony Apartment. It was no problem as we are active, youngish and healthy. though, if you have a physical disability, an aging travel companion, or are generally very inactive, this would probably not be the best choice. Especially as parking is hard to come by and nearest parking garage is about 4-5 blocks away. The kitchen while aged, (as is most of the furnishings) and clearly effected by being in a tropical environment has everything needed and nice quality of utensils/pans etc., and is super clean and in good working order. Mostly quiet except on weekend nights when cars (with the bass up lol)seem to cruise the narrow street between the building and the San Cristobal Park across the street (above the ocean). Even so, it was quiet by midnight. and not disruptive to our hanging out or sleeping. Overall an excellent spot for the money, if you do not require lavish accommodations. If you expect a Hilton or boutique place, probably not for you. I would totally stay here again. A great location, view and value.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Eve, Hainesville

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Lei

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Expedia, I contacted many times and no response. We booked La Caitana old San Juan hotel for 2/19 and 2/20. The owner refuse check us in and keeping told us that we have to leave, we are on the wrong address. She send us to 3different addresses until my kids can’t walk anymore. I also asked police to confirm the hotel address which lead us back to the same place. The owner is hiding from us and clean guy does not speak English. We have to find another hotel After two more hours arguments. Expedia, give me money back and I will not have a business with u anymore. Btw, I also complain to BBB and all social media bc what u did
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Annmarie

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024