6/10 Aceptable
Shirley A., Lake Stevens, Washington
4 feb. 2025
Le gustó: Limpieza
No thermostat
The place was clean and a great location. My 2 adult daughters and I were visiting from Seattle area. It was cold when we visited. We searched the entire place for a thermostat control and vents for heating. (Behind furniture and in closets) there was nothing. There was a big electric fire under the T.V. Which we had on the whole time. I called and I received a quick response. They sent a technician to help turn on the heat. I told them I didn’t need a technician I just needed to know where the thermostat was and I would be able to figure it out. We weren’t there when the tech was but received a message that the tech was unable to fix the heat so they left 2 space heaters. We were fine after that with warmth but my issue is that I felt lied to about the thermostat and felt I paid for heat. I felt miss lead and delt with an issue of communication with while I was on vacation.
Shirley A.
Se hospedó 4 noches en enero de 2025