2/10 Terrible
Erica R., Tomball
31 jul. 2024
No le gustó: Limpieza
Think twice
When we got there i refrenced the emails from vrbo as well as inbox on their app for entrance acccess instructions but found none therefore i had to contact the contact/ host/ property manager on the listing and didnt recieve a response. Which i then had to call vrbo and get on the phone with a specialist and give them the booking information so they could get in contact with the host or w.e. andhe informed us that the y werent not made aware by the property manager that the house would be occupied which i suppose is understandable. Although he did provide his personal # to reach him for anything, it was a big hassle overall. When we did finally get in the house was stuffy furniture looked nice at first glance but after a few minutes and further inspection we saw it hadnt been properly cleaned, trash was in the kitchen trashcan as well as the trash cans in the restrooms. Only one bedrooms bed was made and the rest were not but had "clean" and folded linen for us to use. The mirrors were foggy as if cleaned with water or drying after a hot steamy shower. The garage was occupied and not accessible for personal use of vehicle parking. The floors were not swept nor mopped so there was dust, hair and . Other peoples experience may be much different and opposite from ours but we won't be vacationing in this house again.
Erica R.
Se hospedó 2 noches en abril de 2024