2/10 Terrible
Stephanie P.
9 ago. 2025
No le gustó: Limpieza
Received a text on possible early check in, got to the home at 3 - house was empty and already “cleaned” texted and called about entering sooner. Advised check in at 4 no exceptions. In the house, the floors were filthy, the bathrooms weren’t cleaned, hair still in the shower, there was a missing shower door in one of the Jack and Jill bathrooms and the other glass door was not on the track, an adult, thank God not one of our kids, were getting out of the shower and the shower door was stuck because it wasn’t on the track and broke, glass everywhere. The adult got cut up on their feet, arms and hands. I contacted vacasa and no one ever attempted to contact me by phone other than saying thank you for letting us know. We ended up checking out early Friday morning because of the glass all over the bathroom.
Stephanie P.
Se hospedó 7 noches en agosto de 2025
