2/10 Terrible
Jamie T., Twin Falls, ID
7 jul. 2024
No le gustó: Limpieza
Unfortunate
We booked this place several weeks ago, and checked in late July 3rd. When my 3 little kids walked in it immediately smelled like perfume and cigarettes. It was making us sick to our stomachs and we had to sit outside on the porch while we waited over an hour for the owner to come. They did though and showed up with an air purifier, which actually did help. We were grateful. But…after they left and when my kids were getting ready for bed they found that their bathroom was crawling with bugs! The same type of bug was crawling on my child’s leg on the main level while sitting on the couch. They were thoroughly freaked out and wouldn’t get in bed. Unacceptable. I took videos of several areas where live bugs and spiders were inside the home and texted them to the owner and also left a voicemail. By 9pm I still hadn’t heard back, and knowing it was a holiday the next day (and that the owner lives at least 30 mins away) I decided I needed to leave and get my kids somewhere cleaner and safer for the night. We are now disputing with VRBO for a full refund. It was a nightmare! The home could be a wonderful stay, but every corner and windowsill (and even all around the outside!) needs to be sprayed for bugs and spiders and thoroughly cleaned. Very disappointing! It ruined our 4th of July weekend.
Jamie T.
Se hospedó 4 noches en julio de 2024