4/10 Malo
Lo R.
6 ene. 2024
No le gustó: Limpieza
Last minute stay the day before Christmas
I will start by saying I live in Sacramento and only chose this rental because of a plumbing emergency at our house that left my family and I without a place to stay, and this was the only one that was available. The manager was nice enough to add an extra day to our stay since VRBO wouldn't let me book it for the day that we needed to check in. We stayed two nights and got our plumbing fixed on the third day, which we had already paid for. The policy says no late checkouts, so I knew not to try to ask for a refund for the last day since we didn't leave until 2:00 or 3:00 that day, but it felt like we paid too much. Then a couple days later, I got a message that said the pet fee wasn't charged so it was going to be charged separately. I understand why there is a pet fee, but our dog weighs less than 20 pounds, is house trained and does not shed, and by then I really regretted staying there so I told the manager about some of the problems at the house and he said he would refund half of the pet fee. He never did. I wasn't planning to write this, but I got a reminder about leaving a review so I decided to. To be honest, the carpet looks like it hasn't been cleaned in years so I wanted to vacuum it, but the vacuum cleaner that was in the garage didn't seem to do anything. Also, it smelled like beer had been spilled on the carpet and on the kitchen floor, which was sticky. To sum it up, the price is pretty high and if you do stay here, you might want to keep your shoes on.
Lo R.
Se hospedó 3 noches en diciembre de 2023