2/10 Terrible
Nathan M.
11 jun. 2025
No le gustó: Limpieza
Worst management company I have dealt with. My family needed a getaway as we have been dealing with hospice, and for my birthday I wanted to rent a house that I could walk down to the lake and fish. This house is advertised as a lakefront property and states "lake access is just a stone's throw away, perfect for fishing, kayaking". Completely wrong as when I pulled up the address and realized it isn't lakefront but does have a lake view. Within 30 hours I called asking for a cancelation and they denied me. I tried to reason with them and the local person I talked to told me it was my fault for not reading the listing. I'll attach a photo to show the first thing I saw was fishing but if you scroll down more it says "due to local ordinances, lake access and fishing are prohibited." I can see how I failed to read to the bottom but why would I when it said it allows fishing and lakefront? The person I talked to was beyond rude and lacked zero customer service. I ended up booking another house.
Nathan M.
Se hospedó 2 noches en mayo de 2025