4/10 Malo
Yvonne D.
3 nov. 2024
No le gustó: Limpieza
Ants Attack
Marina (Property Manager) is great and goes all out to help make the stay a memorable one. The house was beautiful but it was infested with ants. Ant trails in every bedroom and my guests woke up with ants in bed. We were told the previous guests left food out and crumbs but even after a more thorough clean by Marina, the ants came back at night.
Marina took up the cleaning all by herself and was done 3 hours past check-in time but she did allow us to check out later because of it so that was nice.
The hot water in the master bathroom took a very long time and even then, the water was lukewarm at best. We were lucky the weather was hot so the water temperature was not an issue.
We left behind a personal item and Marina was very helpful in getting the item shipped back to us.
I highly recommend for the owner to hire exterminators for the ants and also have the water heater checked before renting the property out again.
Yvonne D.
Se hospedó 2 noches en octubre de 2024