10/10 Excelente
Tania
Viaje en pareja
13 oct. 2025
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything about our stay at Casa Cook was phenomenal -- from the minute you arrive and are greeted by the friendly staff to the minute you leave when you are given warm goodbyes. The property is absolutely beautiful, peaceful, and clean. The main pool was stunning with the mountains in the background. We loved the decor of our room and it felt so cozy. We actually had a slight issue with our room when we arrived regarding the bathroom. We spoke to hotel manager (sadly I forget his name) and he graciously upgraded us to a villa for the remainder of our stay and he comped dinner for us at one of the restaurants on their property. We were floored by this gesture and it truly made our entire experience at Casa Cook so special. Shoutout to Kosta (sp) in the restaurant as he was so kind and helpful. The same goes for Tsampika (sp) who personally introduces herself to all of the new guests at breakfast. She is from the area and provided the best tips and suggestions. I honestly was so sad to leave and I cannot wait to come back next year when the season opens. Highly recommend staying at Casa Cook.
Tania
Se hospedó 3 noches en octubre de 2025
