6/10 Aceptable
Rache B.
10 may. 2024
No le gustó: Limpieza
Unfortunate
Pros: It was cute. Neighborhood was safe/comfortable/quiet.
Conts: I have used VRBO for 15+ years, but never had to contact for issue. We booked house for 1 weekend. Notified owner + VRBO Friday@6pm, air conditioning broken. It was 85 degrees in North Carolina. We never got air, but the back/forth, long hold times with VRBO (who refused to escalate after many calls), delay with response...made it worse. We spent almost $1000 and were refunded $273. 1 bathroom was dirty. Maintenance arrived and tried to fix, but was supposed to return by 1pm Saturday, and did not. I understand things happen, but owner was unresponsive at times AND should have had maintenance purchase 2-3 more fans to take the edge off the heat. We were a full house.
Rache B.
Se hospedó 2 noches en mayo de 2024