6/10 Aceptable
Margaret V.
25 oct. 2024
Great location and property, strange surprises
We loved the little oasis feel to the property. The house was a great size for the 4 of us. However for spending over $1500 for 3 nights, we were disappointed when we got suited up to find the pool was closed- one of the main reasons we chose the property. To have a pool to relax at after 5 days of a friend’s wedding festivities. Then when my friends were laying down in bed, they noticed a HUGE blood stain on the bottom of the mattress above them. Disgusting and unnerving for all of us. When they contacted property management about it the next day (office hours) they were told they were aware of it but they promised it was professionally cleaned. Again, paying over $1500 for 3 nights, you would think they would be able to afford to simply replaced a blood stained mattress. Honestly think we deserve a couple hundred refunded for the inconveniences. Their fix for the problem was for the maids to come clean the sticky counters that weren’t cleaned well from the get go.
I honestly loved the stay besides the unnerving bloodstain and the pool being closed.
Margaret V.
Se hospedó 3 noches en octubre de 2024