4/10 Malo
Mike S.
7 sept. 2024
Less than expected
We’ve rented vacation homes on the east coast, on the west coast, the Caribbean and in Hawaii numerous times over the past 50 years with good results on average. Occasionally we’ve been disappointed; occasionally we’ve felt that we found a real prize. But on average, we’ve gotten what we expected in our rentals. Never, until this one, have we found issues that impacted our stay the way the following have.
This is a nice home, I think, if properly managed and maintained. We (our extended family of adults) found it on VRBO and engaged it for a family reunion/vacation for 2 weeks ending 1 September 2024.
While (at least) parts of the second floor were cooled by the A/C system, the lower level was quite warm. We had problems opening and closing windows in the first floor bedrooms. . (i.e. the windows would not open and close smoothly and easily.) A phone call to the local manager resulted in his visit to deal with this. And to advise us that “the A/C system has an issue and we are awaiting parts to be repaired.” So now we learned that the A/C system didn’t work properly and would NOT likely work properly through-out our stay on this tropical island. WOW! We never expected this revelation in a “Luxury” rental. There should have been some warning, and there should be some recompense. The manager told us it would be best not to open any windows. Really?
So we lack air conditioning on the first floor in this tropical environment.
Cleanliness It has clearly been many
Mike S.
Se hospedó 14 noches en agosto de 2024