2/10 Terrible
Aaron B.
10 sept. 2024
No le gustó: Limpieza
BEDBUGS!!! DO NOT STAY HERE!
BEDBUGS - MAJOR HEALTH HAZARD - We checked in, tired after a long day of travelling. Laid down for a nap, only to wake up COVERED in bedbugs! Large fully grown bedbugs and tiny, almost invisible bedbugs. They were crawling all over us. Our clothes and luggage were covered. The bug infestation was throughout the unit. We stripped and ran into the yard in our underwear in full view of the neighbours. It was truly horrifying.
We notified the owner immediately and left over $300 worth of clothing behind so we did not bring these bugs to our home. The owner assured us she would reimburse us for anything left behind. We replaced our luggage as there were bedbugs in the zipper seams and spent the rest of this already long day at the laundromat.
We reached out to the owner who told us there was nothing she could do and referred us to her property management company, Evolve. When we respectfully reached out again, she replied by telling us we were harassing her and that she would press charges for said harassment. We remained respectful and did nothing that constituted harassment.
The management company refused to reimburse us the full amount of the difference between this suite and the new accommodations we had to find in a different town. We are out over $1000.
The listing is also misleading. This is a main level suite, within a house. The owner stays in the house above this suite, so it is not very private with noise travelling to this suite from the upstairs.
T
Aaron B.
Se hospedó 4 noches en septiembre de 2024