4/10 Malo
Gay C.
11 ago. 2025
Le gustó: Limpieza
Beautiful home and beautiful location. But my positive comments stop there. The property owners were M.I.A. Despite many attempts to communicate with them, they refused to answer us. The night before our departure they claimed to have tried reaching us by phone, but that was not true.We took every step to conserve water during a time of drought but still the well went dry only 3 days into our stay. We were 5 people with no water whatsoever for 24 hours — no flushing of toilets, no washing of hands. When water was restored it was black. For the remainder of our stay we could not drink the water. Did the property owners reach out to us even once during this time to apologize for the situation NO! If you suspect your well is low and you are renting out your property you take the necessary steps to have water delivered—before it is empty. The maintenance folks were helpful and did what they could for us. I know the property owners were in touch with the maintenance people but they refused to communicate with us. A simple apology and maybe a gift card for a McDonalds breakie to compensate us for the inconvenience would have changed my opinion of the hosts. Their refusal to acknowledge our existence or the water situation they left us in is deplorable. We have booked through VRBO many many times throughout North America and Europe and have always had the best of experiences until now. These “hosts” obviously went to the school of “take the money and run” property management.
Gay C.
Se hospedó 6 noches en agosto de 2025