2/10 Terrible
Darrell B.
10 abr. 2025
No le gustó: Limpieza
EXTREMELY FILTHY
Called owner 18 hours after arrival, when we were out of water. Sent 15 pictures and videos of filthy house, no water, murky pool. Owner said H2O pressure was “normal for FL”. She later learned county was out of water. Owner verbally agreed to refund 5 nights, we would pay for 2 nights and seek other rental next morning. Filthy conditions in house & pool warranted us to leave. She excused conditions of house “this isn’t a 5 star hotel”. property manager checked pool later that night, owner said nothing was wrong with pool. (Couldn’t see the bottom). Excused that by saying it was obvious we used the pool, yes we all dipped in & immediately got out. It was disguising. After checking out at 11am next morning, she texted she would not refund 5 nights we didn’t stay, like she agreed to refund the previous night. Extremely unprofessional. Owner actually isn’t concerned for tenants. We lost 2,000. DON’T RENT HERE, IT’S FILTHY
Darrell B.
Se hospedó 7 noches en abril de 2025