FALSE advertising! IT TOOK US 2.5 HOURS TO JUST CHECK IN FRIDA NIGHT IN T E COLD. THE ANSWER WAS TO PARK MY TEENAGE SONS CAR IN ANOTHER ESTABLISHEMNT LOCUST LAKE ILLEGLLY GO IN BACK GATE WHERE THEY DONT CHECK BADGES THEN LEAVE HIS CAR MILES AWAY FROM OUR RENTL. 945 PM I GET TO HOUSE ONLY TO BE TOLD FIREPLACE DOESN'T WORK, JACUZZI LOOKED LIKE A SWAMP , SO DIRTY, NO BATTERYS IN THE ONE REMOTE WE HAD FOR FOUR TVS, BROKEN BLINDS ON THE DOOR, THE SMELL IN BASEMENT SUPPOSED TO BE GAME ROOM WAS DISGUSTING WE HQD TO KEEP DOOR LOCKED. WE WENT GOT CLEANING SUPPLIES, CANDLES FOR THE SMELL, FIXED THE BLINDS. 11 PEOPLE STUCK IN ONE SMALL LIVING ROOM. GRILL BUT NO CHARCOAL ONLY TWO PROPANE TANKS . A MESS. I CALLED AND CALLED AND CALLED - FIANLLY TOLD TO VACATE NAD ILL GET MONEY BACK. ONLY TO LEAVE EARLY AND NOW THEY DONT WANT TO HANDLE THE SITUATION OR MAKE GOOD ON THE FALSE ADVERTISEMENT OF THE HOME. MY HARD EARNED MONEY WENT INTO A WEEKEDND GET AWAY WITH MY TEENS ANDFAMILY..ARROWHEAD KNEW THE PROPERTY MANAGEMENTS NAME YOU COULD TELL THEY HAD DEALAINGS WITH HER BEFRE..SHE LIED I GOT IT IN TEXT AND PHONE CALLS. NOW THEY ARE AVOIDING ME . DONT RENT DONT USE THIS SITE ANYMORE . THEY CLAIM 24/7 CUSTOMER SERVICE 2 HRS FRFIDAY NIGHT FOR HER TO CALL ME. SHE STTED SOMEONE WOULD COME OUT STURDAYMORNING NAD FIUX JACUZI AND GET A CARD FOR MY SONS CAR TO COME WITH US. SATURDY NIGHT AT 6 PM IS WHEN SHE RETURNED MY CALL AND TOLD ME TO VACATE.