The TV apps were not paid for, could only load free Sling on the second day. I believe for the price per night, cleaning should be included, not additional cleaning fee. Especially when the guest does all the work; strip the beds, load the laundry, wash all dishes, etc. WTF does the housecleaner have to do? Make a bed, clean a shower and toilet, call it good. Your perfumed cleaners and laundry detergent stink. Never again.