4/10 Malo
Molly C.
7 oct. 2024
No le gustó: Limpieza
Unsatisfactory Stay
3 issues we had: The first was the inaccessibility of the house (for about 1-1/2 hours) upon arrival. The second was the house was extremely dirty once we did finally gain access. About a half hour after we finally gained access, I received a call from the Guest Contact Darrell who said he “had had a lot going on and it slipped his mind and he thought we were coming in the next day”, none of which excused the condition of the house. He did come over that evening and cleaned for about 2 hours. The third issue was a complete lack of extra linens. We had couch sleepers in our party but there were absolutely no extra linens, blankets, sheets, etc. for use on the couches. We did receive a refund on the cleaning fee but we felt this did not nearly compensate for the inconvenience we experienced.
Molly C.
Se hospedó 4 noches en octubre de 2024