4/10 Malo
Nelly
Viaje de negocios
4 nov. 2024
I have thought about this review for days because I would like to be objective. Overall, I had a terrible experience and I will not be booking with Skyline Realty ever again. This was supposed to be a "luxury" apartment, which the property manager, Erica, did not let me forget. There was nothing luxury about the entire building. Thank you to the other reviewers who mentioned their car smelled like cigarettes when they got it back from the valet parking under the building. Because of that I did not park there. Plenty of great parking in the area. Make sure to book through SpotHero. The valet guy wreaked of cigarettes and even had the nerve to say, "Since you didn't park with us, you will pay a lot more money". LOL! I actually paid less. Overall, the apartment was fine. Had everything I needed. I wasn't there during the day and I ate out, but it was nice to have the necessities. The bed was great! Very comfortable. That was the best, and newest, part of the apartment. So, finally, the huge issue I had was with Erica because she was great when I had quick little questions- even though I asked her something small that was apparently in the listing, and she said "as it was stated in the listing". Wow, rude- that was in the beginning of our interaction. Then, the apartment smelled like cigarettes. I let her know right away, and I updated her that in the morning it did not. Her responses concerning this issue throughout my stay showed no customer service knowledge and were insolent.
Nelly
Se hospedó 4 noches en octubre de 2024