4/10 Malo
Chad G.
19 dic. 2024
Not as discribed / expected
The room was clean but not kept up. There were a lot of marks, dents and damage to the walls and floorboards. All of the furniture had stains, the microwave was damaged but worked and dishwasher didn’t work at all. The front door needs to be replaced, we could see light and feel the cold air from the outside, we had to put a towel in the door to block the cold air. The curtains on the patio door were sheer and provided no privacy, The bedroom TV screen was scratched so badly that it was hard to see the picture. Both TVs had lots of hanging cords that would be unsafe if you have small children. The bedroom hot tub is only a small jacuzzi tub that barely fit my 5’4” wife; two people will never fit. The building and elevator need some TLC as well, but I understand that’s something the renter can’t fix.Great location, just down the road from DollyWood and easy access to Gatlinburg and easy access to the backroads of Pigeon Forge so you can avoid the traffic on the main drag.This property is managed and maintained by VACASA. They responded to my emails very fast, usually within an hour or two and sent a repair worker the following morning to address some of the issues that we reported when we arrived.Not going back.
Chad G.
Se hospedó 5 noches en diciembre de 2024