2/10 Terrible
Patricia Ivette
Viaje familiar
11 ago. 2025
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
FOR YOUR SAFETY, DO NOT BOOK AT THIS "HOTEL"
I made a reservation from 8/8/2025 to 10/8/2025. When I arrived and saw the facade of the "hotel," it was a total disappointment. I proceeded to check in, hoping the room would be better. The moment I entered the room, I felt like crying. The walls were completely dirty, and the bath towels looked like they hadn't been changed since the first day it opened; they were even stained. The bathroom was a total disappointment, too: the walls were peeling, and the edges of the floor were dirty. The bed sheets smelled good, but they still had cigarette burns. The bedspread on the bottom mattress was poorly placed, so I could see its condition. This one was very old and stained, and it was horrible. The hallways leading to the rooms were littered with cigarette butts. The next day, when we went out for a walk, my husband didn't want us to leave our luggage because we didn't trust each other after facing that reality. That's what we did: we put all our luggage in the car. When we returned at night and entered the room, we noticed that the room hadn't been cleaned to begin with. I went in and saw that on top of one of the beds were some Nike men's flip-flops with food on them. The microwave was open, and the remnants of a microwave meal had been placed on the TV stand. We were scared and left the room and went to the receptionist. We explained the situation, and he accompanied us to check the room. Indeed, someone else had been there. He ask
Patricia Ivette
Se hospedó 2 noches en agosto de 2025