Swissotel en Phuket

"I’m not usually one to write reviews, but for the terrible stay I had it’s necessary. I travelled with my family and during the search for a room I booked a room where it was said “price for 3 adults”, however after making the payment they send a confirmation for 2 adults only, and despite what was said on the website they charge you extra for the third person. In their words you pay for 3 adults but the third adult has to pay extra for the bed? Staff not helpful whatsoever and didn’t accept responsibility for this fault. Overall staff very rude. The cleanliness of the room wasn’t good either. Dirty bathroom with stains on the bathtub and because of the design of the shower the floor gets extremely wet. From the faulty reservation issues, to the extremely rude staff and dirty rooms, I do not recommend this hotel at all."

"Esoectacularer"

"Nice "

"espectacular todo , solo la gente de recepción pésima , todo es dinero para ellos , piden y cobran y no dan el servicio "

"Se lo recomiendo, me encantó todo muy buena comida a la carta y los buffet deliciosos y resort fantástico "

"Muy bonito hotel, excelente albercas "

"La atención de todo su personal muy buena, pendientes de todo en lo que te puedan colaborar y hacer la estadía más placentera"

"Nice property in a nice location, I was a solo traveler and it is secure to walk around, there are many convenience stores and also one block away from the beach and main restaurants street. The personeel was nice all the time. "

"It is a great hotel, service is amazing, facility great, very good restaurant. It is far from the city, but its perfect, very peaceful "