2/10 Terrible
Danny B., Antioch, Illinois
2 abr. 2024
Le gustó: Limpieza
False Advertisement
Let's start with the positives. The house was clean. Location was great.
Now, to my "false advertisement" title. We booked this house for spring break, and the weather was going to be upper 60's, lower 70's. We were specifically looking for a house with a hot tub, and heated pool. The pictures and description of this house looked great! What we found out upon arrival was, the hot tub is broken, and if you want the pool heated, you have to notify them 72 hours in advance, and it's an additional $105 per day to heat the pool. In the description, it says there is an "App" to download to control the hot tub and pool...FALSE. The fire pit does not work either, so the back yard is no use for anything offered out there.
The upstairs bathroom had no water. The bath/shower did not work. So my entire family had to use the Master Shower. There were several light bulbs burnt out in the house as well. The fan in the master bathroom was obnoxiously loud, needs to be replaced.
Communication with the "management" company was poor, as they did not care that the description of the property appeared to be false, and you had to read the fine print about the pool and hot tub. Very disappointed!
Danny B.
Se hospedó 4 noches en marzo de 2024