4/10 Malo
Martin E.
20 oct. 2024
No le gustó: Limpieza
Misleading Description
This property is touted as a "Luxurious Scottsdale Oasis with Private Pool & Modern Amenities." It is neither luxurious nor modern. The house is outdated, and the amenities are not "modern." Furniture is worn, old, and dirty, and carpets throughout the house are stained.
The property was not clean. We found fake nails by the pool, a zyn pouch (tabacco) stuck to the bathroom shower, and dead insects on the carpet in two of the rooms.
Prior to our arrival, the property manager called me to informed me that the dryer was not working but that they had called a repair person. We stayed for 5 nights. No repair person ever came.
The coffee maker was broken, and there were only five hangers for four rooms. The property manager was responsive and timely replaced/provided these items. The gazebo TV did not work even after changing the batteries. The pool light did not work. These items should be on a checklist to ensure they are operational before guests arrive. As for the pool lightbulb, it seems incredulous that in Phoenix, where pool service companies abound, it would take two weeks to get a lightbulb.
No washcloths were provided. When we asked about it, the property manager responded by letting us know that they provided hand towels and makeup towels. Are you supposed to use the same towel you use to wash your privates to remove makeup or dry your face?
In sum, the property was disappointing, and I would not recommend it to other families.
Martin E.
Se hospedó 5 noches en octubre de 2024