2/10 Terrible
Becca S.
2 dic. 2024
No le gustó: Limpieza
Unsatisfied
Overall my group was disappointed in our stay. To begin, check in is 4pm. We arrived to find cleaners still inside. We waited until 4:15 (after traveling for 5 hours and having 2 toddlers with us) and then went inside with the cleaners still there. The overall cleanliness was not good. One of the selling points of this unit was the hot tub, however we didn’t use it because of the cleanliness issue. Besides that, the unit had some safety issues. Stools were broken and unsafe. One of our toddlers fell off of one and ended up with a bruised eye. The table had pieces coming off of it. There is a gap large enough for an adult to slip through to fall down from the main floor into the basement. There were not even enough towels for our group even though we had to submit how many people would be staying. I did communicate this issue to the host right away and that was rectified. But when I spoke of the rest of the issues it was ignored. I would have not left this review without reaching out to have the situation taken care of privately, but unfortunately I was ignored. So please beware of staying here.
Becca S.
Se hospedó 2 noches en noviembre de 2024