2/10 Terrible
Stephen
Viaje en pareja
7 sep. 2025
No le gustó: Limpieza, servicios, condiciones de la propiedad
LEFT 20 MINS AFTER CHECK IN DO NOT BOOK - we were greeted by a sign that said “exceeding expectations” which was correct as it exceeded my expectations at how vile a place could be! We booked the deluxe suite and were given a standard room, we were greeted by long black hairs all over the floor, food on the floor, CONTACT LENSES ON THE FLOOR. There was a tea towel next to the sink with long hair and an eye lash on it. There were cobwebs on the wall. When I asked someone to clean the room, I spoke to the most obnoxious person I’ve ever spoken to called Hayley in the phone as there were no staff in the building. She told me there was nothing she can do and that I can leave the room for a refund, bearing in mind I’d travelled from a different city. Not even an apology. I never thought I’d be able to say a Travelodge is 100x better than this place.
This place is an embarrassing excuse of a business and they should be ashamed of their offering. I’d heard after that this place is due to close down, i’m not surprised it’s a failure as its cleanliness and customer service is disgusting, the worst I’ve experienced.
Stephen
Se hospedó 1 noche en septiembre de 2025
