It is a beautiful and comfortable house, we especially appreciated the comfortable beds and we used and enjoyed the side porch everyday. Lots of open space, easy walk to the beach and tennis courts.
There were some issues on check in. Despite inquiring ahead regarding getting into the gated entrance, we received no guidance and needed to wait at the gate while someone from Vacasa was called - it took 20 minutes to confirm.
We can appreciate things breaking with so many guests, but for the amount of money charged we did not expect the following issues:
The upstairs handrail is broken at one contact point and could pull off easily with a firm grip and cause a fall so a repair is needed. We noticed it and did not use the handrail.
Kitchen: The garbage disposal did not work and standing water would not drain unless we used the plunger - which we did everyday.
Maybe you could supply more than 1 thin dishtowel, and supply a full dishsoap bottle (ours was nearly empty),
Master BR - closet door handles falling off.
No trash can
Upper kids bedroom, in which an adult also slept. Broken shade screen in front of deck door so that light filled the room at sunrise and interfered with sleeping in. It would be helpful to have a full curtain or shade.
The lamp had no lightbulb
I still gave a 4 star because the house really is lovely, but those issues were unexpected and we felt should have been fixed.
Thanks