4/10 Malo
thomas
Viaje familiar con niños
30 jul. 2025
Le gustó: Limpieza y condiciones de la propiedad
This is a large, beautiful property with 6 units that is poorly managed by people who live hundreds of miles away. Their attitude about problems was routinely dismissive, slow, and inadequate. The workers sent to address problems were arrogant and unfriendly. There many extra costs which are not easy to know about because they hidden in fine print. One feels very paranoid after discovery of the various things one must pay for including all linen, electricity, disposal of garbage and cleaning of the property. The AC system is poorly designed and prone to failures. The house was so hot when we arrived we waited hours to stay inside. Family members refused to stay in the main house and slept in an upstair unit with different AC for the first two nights because of AC failures. The AC failed again on the 4th day. We were blamed for the failure and we weren't there. The internet didn't work for the first 24 hours and when it partially failed later on the managers simply ignored our request to fix it. People had to move around at night to find cooler units to sleep with the AC didn't work, costing not only discomfort but additional electricity costs. All electricity use is measured and the additional cost reached almost $400. The swimming pool was dirty and cloudy.We cleaned it. We will never use Wowhomes again and we advise others to avoid it. More to say not enough text permitted.
thomas
Se hospedó 7 noches en julio de 2025