4/10 Malo
lori b.
7 ene. 2025
No le gustó: Limpieza
Cleanliness problems and a tiny ladder to loft
The flat itself is mostly fine, but there are a few big things that weren’t mentioned in the listing. For starters, it’s on the top floor, so you have to climb several flights of stairs to get there. On top of that, the loft, which is described as a bedroom, is only accessible by a steep, attic-style ladder. When we got there, the flat was dirty. There were dust balls and long dark hairs on the floor and on the shower walls. We asked the management company to have it cleaned, and while they were quick to respond, the process was a hassle. They said the cleaning would be done by noon, but when we went to pick up the keys at 5 PM, the flat still wasn’t ready. We had to wait another 30 minutes, which was frustrating.The worst part, though, was after the cleaning not only was there still long hairs on the shower walls and all of the bed linens had blood on then. It seems like the cleaner cut their hand and didn’t realize. We found this out late at night when we were getting into bed and saw blood on the loft bedding. Luckily, there were spare linens in a closet, but it was pretty gross and not what you’d expect.We’ve asked for a partial refund because of all this, but the management company hasn’t gotten back to us yet.
lori b.
Se hospedó 4 noches en diciembre de 2024