Paquetes Vacacionales Incluyen Hotel y Vuelo a Paradise Valley

En realidad la estancia en el lugar fue buena, y las condiciones adecuadas. En mi caso solo fue para descansar. Lo único que podrían mejorar es la amabilidad y la empatía. Se me presentó un problema al momento de pagar con mi tarjeta de crédito, se intentó pagar la reservación con otras tarjetas pero no la aceptaban porque no tenia el nombre grabado, se me hace una política absurda y uno de los empleados en lugar de dar opciones de pago simplemente dijo no la aceptamos. Entiendo las políticas pero deben de ser amables y ayudar a las personas tan solo dando opciones ante un problema.

Muy accesible por la cercania al aeropuerto!

This place is in a good area, close to Marshalls, TJ maxx, Walmart and restaurants. Is pretty accessible to get in and out of the bus and is perfect if you want to be the first one getting into the bus to go to NY. The breakfast is 4/10. The waffle are good but the sausage taste as water and eggs taste awful and has a texture of an sponge. The personal is friendly but the place is going in a downhill because only have one elevator and you will have to use the stairs or wait long lines to get in. This is an ooooold hotel and they have fans running the lobby so no AC and the smell is not nice. We stayed in a suite room on the 9th floor so the elevator was a big problem for us. The room had 2 bed and we found spots of blood when we arrived at night on one of the beds but as was no housekeeping they just give us the sheets and we had to request next day for room service. You have to request it otherwise will be every 3 days. If you don't mind the smells, the stairs, the breakfast and the room because you want free parking and to be close to stores and restaurant then this is your place.

Bad service. Dirty room

Its literally new, so everything was perfect. The iron doesn’t working but everything else including a massive refri was perfect.