Checked in and woke up the next morning to make breakfast, my husband found several mouse droppings along the counter, around our cereal, under the sink, in the pots and pans and in the laundry room.
Alerted Vacasa straight away. Vacasa sent someone to clean the droppings then told us no compensation as it was "cleaned directly after the report" - I immediately found more feces after they cleaned because the house needs pest control.
After sending them a few more pictures, they finally issued 10% compensation. Why they couldn't just do that to begin with i'm not sure. I'm also not sure if the homeowner is aware of the pest problem as well, but just be mindful when booking this property.
The house is cute and very instagramable...The mice though not so much