6/10 Aceptable
Tracy A.
8 ene. 2025
No le gustó: Limpieza
Dated, poor maintenance, and Poor Communication with Host
Host (Vacasa) did not allow an early check in because the cleaners needed time. When we arrived on Dec 24th at 4pm sharp, the smoke detector was chirping every 30 seconds, there was standing water in bathroom sink and a light bulb burnt out in a bedroom. If cleaners were truly there, these things would have been caught. All maintenance were off by then (4pm on Dec 24th) until Dec 26th so we were told by host to get on a chair to remove the battery from the chirping detector. What if we were elderly, disabled or fell?!?! The sink wasn't addressed until Dec 30th. The unit itself is outdated and counters are cluttered with way too many decorations caked with dust. There needs to be some deep cleaning done in this unit. Dead bugs in light fixtures, corners are caked with years of dust and ick, extra bedding is dirty, dust on light fixtures and ick on light switches. The beds were comfy, water was hot and the view was beautiful. Will never rent from Vacasa again. We've had good luck with other hosts/owners but Vacassa was not good. Shores of Panama was also not great. There was an elevator down during our entire stay which made every trip to the parking garage or beach very long waiting for an elevator. An owner said the elevators go down often and for long periods of time. We come annually to PCB and will opt for a different host/owner and property in the future.
Tracy A.
Se hospedó 8 noches en diciembre de 2024