Accuracy:
-Our Listing Title was “5 Bikes, Largest Resort Pool…” We arrived Sun, alerted the mgmt company Tues am when we went to take a bike ride that there were only 3 bikes usable. We saw 5 when we arrived but realized the 2 under a tarp were locked (then told not part of the rental.)The company did not deliver the missing 2 bikes listed until late Thurs pm despite continuous check-ins on my part. We had just 1 day with 5 bikes!
-We also alerted to 2broken TVs Sun: 2of the bedrooms did not have TVs during our stay(not replaced/fixed)
-Not plenty of outdoor seating on the second balcony: one old chair w/black mold
-FYI: when discussing my issues that Tues I was told that “amenities are not promised” and I signed a contract agreeing to this. Think about that if you are reading this. Renters Beware if you decide to rent from this company: BeachWalk Vacations.
Property Manager:
As stated above, I alerted the manager of the missing bikes, broken TVs, plus broken blinds. I requested a credit on Tues as a compromise so I could then just rent a bike that day, but was told “NO we will deliver the bikes” and they could not tell me when. They did credit $100 2 wks later since I kept contacting but that doesn’t make up for the frustrations:waiting, many calls, missingbikes, broken TVs.
Nice home, mostly well-maintained and beautiful decor. Cute neighborhood but the pool was crowded (we could never get chairs) and the beach was too crowded, leaving just a foot in between neighbors.