8/10 Bueno
Kyle R.
8 sept. 2024
Le gustó: Limpieza
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There was only 2 dishwasher soap packages. We needed to do one load after lunch and another after dinner. We were told to basically buy our own, overall that felt cheap. When we arrived the garbage disposal did not work, sink would backup. Called Vacasa, the agent did not have any suggestions, she called someone else and turned in a ticket to have someone come out. Later received a text on how to reset it, tried it how to reset, no luck. Then sink started to back fill, rettired rest and it worked. Light over kitchen island was out. Only one light bulb in unit over garage living was working, it was dim in this room,hard to read. No light switch for back door light or outside garage unit. Had to walk up and down stairs in the dark. No key to back door, for people staying the garage you had to walk to the front door to get in. Vacasa gave us access code for keyboxes on back door, code did not work. Finally whenwthe email with the access code did not work, called the Vacasa agent, she did not know why, she called someone else who said after entering access code you had to press the checkmark button. This was not idenfied to use but should have been on the email. The house was great but Vacasa and maintenance was not.
Kyle R.
Se hospedó 4 noches en septiembre de 2024