I am going to be bluntly honest in my review... I made my reservation in May 2021 for a July 2021 booking. I saw numerous reviews prior to our stay, mentioning the house was older, & has a lot of deferred maintenance. We also saw reviews mentioning a problem with plumbing & an old refrig, that doesn't keep its temp. Knowing this going in, I contacted the property mgmt team before our stay to make sure all of these issues had been handled. I was assured by them that there were not any current problems. They sent me their standard stmt. regarding the refrig, that we needed to allow the refrig 3 to 24 hrs. to come up to temp., after putting food in. Right there is the 1st problem-that is a food safety issue! Luckily for us, we traveled by car & brought food frozen or very cold in 2 ice chests, which we ended up needing for food storage. The refrig worked for the 1st 24 hrs., & then like so many other reviews stated, lost temp. We had to contact the property mgmt team, & then convert the refrig into an ice chest, by storing bags of ice inside for the last 3 days of our trip, (due to a part had to be ordered by the repairman they sent out). Side note: time spent away from our vacation handling this property's lack of maintenance.
The Pros: The house is a nice house, located in a nice area. The best part of this rental is being out on the deck, looking out over the canal.
The Cons: (Just to name a few, as a lot of other reviewers have stated ARE factual!)
* bad smells coming from the washing machine, & kitchen sink
* oven broiler doesn't work
* some of the faucets constantly drip or leak
* there is mold issues in both showers
* there are issues with all of the screen doors
* Major issue with Security to the property...if you are wanting to exit the property by the back, for boating, kayaking etc., you can't secure & lock the house.
* garage door is experiencing problems closing
* all beds need to be replaced
* refrigerator is broken & needs to be replaced
In summary, the property is dated & in need of desperate upgrades & repairs. Before choosing this rental, my rec would be to check with their property mgmt company to see if their issues have been corrected. While fun was had seeing family, it was heavily overshadowed with so much time & issues dealing with the many property issues, management company, & repair service. NOT how we like to go on vacation. Unfortunately we wont be returning to this house.