6/10 Aceptable
Nicole
22 dic. 2024
No le gustó: Servicio y personal
My initial check in when as expected. I was given a key card and told my room number was 122. Upon entering the assigned room there was another guests belongings in the room. Thankfully the guest was not there. I went back to the front desk and the guest representative was quite apologetic but then tried to give me another room key for Room 122. I pointed this out and his response was that he had given me a room key for Room 120. I had texted my sister after receiving the first room number as she was meeting me. It took some persistance to get the Rep to believe me. He then gave me the Room Card for Room 124. The room was fine. But unfortunately didn’t sleep well as I was then feeling anxious as a woman traveling alone that someone might be given a room key to my room and someone would try and enter.
Won’t be recommending this hotel or staying here again.
Nicole
Se hospedó 1 noche en diciembre de 2024