10/10 Excelente
Crystal I.
1 sept. 2024
Le gustó: Limpieza
Had a ball!
We stayed in this villa for our family vacation. Ages were 4 months to 66 years old. We have stayed in the Solterra resort many times and really like this resort however, over the years things have changed. The resort has started charging to use the club house and amenities 35-45 per week per family depending on guest count. They used to not charge for this. They close the pool down every day we were there due to storms and you have to exit the entire pool go home and come back after the storm passes. You also can not bring food or drink there or they will threaten you to leave and not return. The check in process to the resort is slow one night we waited 40 mins to get through and traffic was backed up due to the weekend check ins.
As for the house we LOVED! The pool was clean and the kitchen was fully stocked. The home had plenty of linens and towels. I also loved the fact that it was cool and the air worked really well. I appreciated the unit having fans in every room to plug in beside your bed and they worked great! The two living rooms was great, the beds were clean and pillows were cozy!
We loved playing Pac-Man and ping pong. They also had plenty of toys for the pool in a box.
Overall we felt right at home and would recommend this home to our family and friends. Upstay manages the property and huge shout out to them for their quick turn around times to my questions and an easy and seamless booking!
Thank you!
Crystal I.
Se hospedó 7 noches en agosto de 2024