2/10 Terrible
Tammy B., Bartlett, TN
7 ago. 2025
We rented this townhome because it was pet friendly because I have Yorkies and I had that selected when I searched for the properties. When we arrived the address kept taking us to the private owners entrance - so we circled numerous times before finding the way in. The place was dirty upon arrival, they provide very little for your stay and the beds sleep HORRIBLE!!! The king size bed had my husband and I rolling into the center. Everyone chipped in when we were leaving to clean the house, take garbage out, started a load of towels and hand washed their little plastic dishes. There are notes all over the home of what you cannot do and we abide by those. After checking out - no one contacted me prior to - but the owner had my account debited for unrecoverable sheet damage from where they claimed my pet urinated on the bed and for hair the cleaning people found in the floor and 2 hairs on a window sill. I HAVE NO IDEA WHOSE HAIR THAT WAS BECAUSE MY PETS - DO NOT SHED AND THEY ARE NOT BLACK. I attempted to deal with the management company in an effort to get my money refunded but they did not help me even though they stated that they agreed with me. BEWARE OF THIS OWNER!!!!
Tammy B.
Se hospedó 4 noches en julio de 2025