The house was nice, it was clean.
1. The AC was turned up to 78, which is basically the heat in 100 degree weather, I immediately informed the property manager and they stated I could turn it down to whatever temp I needed, because we all have asthma, so the downstairs immediately start to cool down, but the upstairs did not, I informed the property manager and someone was sent to check it, the guy came and all he did was turn the thermostat from on to auto, I spoke with the PM again and they sent another guy out but he didn’t not show up until 8 or 9 Sunday night mind you we arrived Saturday. The guy said the AC was broken and that he would be back to fix it, when the guy came the next day he said it was a leak and they couldn’t fix it. Needless to say we had to sleep downstairs in the theater room just to be to breathe. Please note: We were there from Saturday until Tuesday without AC upstairs. All the PM kept doing was apologizing and did not offer any compensation for the inconvenience until I asked for it and still I did not receive what was fair.
2. The pool was not clean and they did not have the seat cushion on the pool chairs,
3. No first aid kit
4. No K cup maker
The rooms & bathrooms are nice size but only 2 have ceiling fans
5. They did have pool towels
6.They did have some kitchen wear
I will not rent this property again, oh they also said they would provide fans which we never received