6/10 Aceptable
Heather W.
10 ago. 2025
No le gustó: Limpieza
My husband, children, and I have stayed at this property many times before and have always enjoyed our visits. Unfortunately, this was the first time I felt the unit was dirty and poorly maintained.When we walked in, the smell in our specific unit was terrible. The shower contained hair that clearly wasn’t ours. Countertops and stovetops were filthy, and the floor was sticky with spilled soda and food residue. The carpet had two noticeable burn marks from an iron.The sliding door was consistently off track, and the handle was broken. The dishwasher emitted a burning smell when running, making it seem unsafe to use. Additionally, the trash chute smelled horrific during our entire stay, as it always seemed to be in an unsanitary condition.To make matters worse, the small pool was completely unmaintained—dirty, with frogs (some floating dead) in the water. Even more concerning, there was human feces in the parking garage on the way to the pool, creating both a health hazard and an extremely unpleasant experience for guests.Given the severity of these issues, I highly doubt that we will ever return to this property, which is truly disappointing after so many previous enjoyable stays.
Heather W.
Se hospedó 6 noches en agosto de 2025
