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ACO Vacation Homes

Hotel en Kissimmee con estacionamiento gratuito

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Galería de fotos de ACO Vacation Homes

Tabla de planchar con plancha, cunas y wifi gratis
Habitación | Tabla de planchar con plancha, cunas y wifi gratis
Casa (ACO PREMIUM 8Bd with Private Pool,Spa) | Cocina privada | Parrilla de estufa, lavavajillas y utensilios de cocina
Casa | Terraza o patio
ACO PREMIUM - 4 bd with pool and Spa (1736) | Sala de estar | Televisión

Opiniones

6.6 de 10,

Servicios principales

  • Gimnasio
  • Lavandería
  • Estacionamiento incluido
  • Wifi gratis

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 16 de 16 habitaciones

Abrir todas las fotos de Casa, 4 habitaciones, acceso a la alberca

Casa, 4 habitaciones, acceso a la alberca | Terraza o patio

Casa, 4 habitaciones, acceso a la alberca

  • 8 personas
  • 1 cama King, 2 camas Queen y 2 camas individuales

Abrir todas las fotos de Casa de ciudad, 4 habitaciones, alberca privada

Casa de ciudad, 4 habitaciones, alberca privada | Terraza o patio

Casa de ciudad, 4 habitaciones, alberca privada

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
Plancha y tabla de planchar
  • 9 personas
  • 1 cama King, 2 camas Queen y 1 litera individual

Abrir todas las fotos de Casa, 6 habitaciones

Casa, 6 habitaciones | Alberca al aire libre

Casa, 6 habitaciones

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
Plancha y tabla de planchar
  • 12 personas
  • 2 camas King, 3 camas Queen y 2 camas individuales

Abrir todas las fotos de Habitación cuádruple

Habitación cuádruple | Alberca al aire libre

Habitación cuádruple

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
Plancha y tabla de planchar
  • 13 personas
  • 3 camas King, 3 camas matrimoniales y 1 cama individual

Abrir todas las fotos de ACO Family - 4 Bd with pool and Grill (1716)

ACO Family - 4 Bd with pool and Grill (1716) | Terraza o patio

ACO Family - 4 Bd with pool and Grill (1716)

  • 12 personas
  • 2 camas King, 1 cama matrimonial y 5 camas individuales

Abrir todas las fotos de Casa de ciudad, varias camas

Casa de ciudad, varias camas | Alberca techada

Casa de ciudad, varias camas

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
Plancha y tabla de planchar
  • 8 personas
  • 1 cama King, 2 camas Queen, 1 cama matrimonial y 1 cama individual

Abrir todas las fotos de ACO FAMILY - 4 Bd with Pool and Grill (1755)

ACO FAMILY - 4 Bd with Pool and Grill (1755) | Terraza o patio

ACO FAMILY - 4 Bd with Pool and Grill (1755)

  • 10 personas
  • 2 camas King, 1 litera individual grande, 2 camas individuales y 1 sofá cama individual

Abrir todas las fotos de Casa Premium, varias habitaciones

Casa Premium, varias habitaciones | Tabla de planchar con plancha, cunas y wifi gratis

Casa Premium, varias habitaciones

  • 16 personas
  • 3 camas King, 1 cama Queen y 4 camas matrimoniales

Abrir todas las fotos de Casa estándar, varias habitaciones

Casa estándar, varias habitaciones | Alberca al aire libre

Casa estándar, varias habitaciones

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
Plancha y tabla de planchar
  • 16 personas
  • 4 camas King, 2 camas Queen y 4 camas individuales

Abrir todas las fotos de ACO Family 4 Bd with private pool and Grill 1725

Tabla de planchar con plancha, cunas y wifi gratis

ACO Family 4 Bd with private pool and Grill 1725

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
Plancha y tabla de planchar
  • 10 personas
  • 1 cama King, 2 camas Queen, 1 cama matrimonial y 1 sofá cama matrimonial

Abrir todas las fotos de ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734)

ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734) | Tabla de planchar con plancha, cunas y wifi gratis

ACO PREMIUM - 6 Bd with private Pool and Spa (No Club House Access) (1734)

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
Plancha y tabla de planchar
  • 12 personas
  • 3 camas King, 2 camas Queen y 2 camas individuales

Abrir todas las fotos de Casa Premium, varias habitaciones, alberca privada

Casa Premium, varias habitaciones, alberca privada | Área de parrilladas y picnic

Casa Premium, varias habitaciones, alberca privada

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
Plancha y tabla de planchar
  • 18 personas
  • 5 camas King, 2 camas matrimoniales y 4 camas individuales

Abrir todas las fotos de Casa Premium, varias habitaciones

Casa Premium, varias habitaciones | Tabla de planchar con plancha, cunas y wifi gratis

Casa Premium, varias habitaciones

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Sofá cama
Parrilla de estufa
Utensilios de cocina y platos
  • 18 personas
  • 6 camas King, 1 cama Queen y 2 camas individuales

Abrir todas las fotos de Casa (ACO PREMIUM 8Bd with Private Pool,Spa)

Casa (ACO PREMIUM 8Bd with Private Pool,Spa) | Terraza o patio

Casa (ACO PREMIUM 8Bd with Private Pool,Spa)

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
Plancha y tabla de planchar
  • 18 personas
  • 4 camas King, 3 camas matrimoniales y 4 camas individuales

Abrir todas las fotos de Habitación

Habitación | Cocina privada | Parrilla de estufa, lavavajillas y utensilios de cocina

Habitación

Aspectos destacados

Área de comedor separada
Área de descanso separada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
Plancha y tabla de planchar
  • 20 personas
  • 5 camas King, 1 cama Queen, 2 camas individuales y 2 camas matrimoniales

Abrir todas las fotos de Casa, 6 habitaciones

Casa, 6 habitaciones | Tabla de planchar con plancha, cunas y wifi gratis

Casa, 6 habitaciones

Aspectos destacados

Área de comedor separada
Área de descanso separada
Con decoración personalizada
Alberca privada
Lavavajillas
Televisión
Parrilla de estufa
Utensilios de cocina y platos
  • 309 metros cuadrados
  • 14 personas
  • 3 camas King, 1 cama Queen, 2 camas individuales y 2 camas matrimoniales

Propiedades similares

Alberca al aire libre

Solterra Resort

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  • Cocina
  • Estacionamiento incluido
  • Wifi gratis
6.6 de 10, (20)
Solterra Resort
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Información de la zona

Sección del mapa
Various Addresses, Kissimmee, FL, 34746

Qué hay cerca

  • Club de golf Mystic Dunes - A 6 min en auto
  • Complejo ESPN Wide World of Sports - A 8 min en auto
  • Parque acuático Disney's Blizzard Beach Water Park - A 8 min en auto
  • Disney's Hollywood Studios® - A 10 min en auto
  • Parque temático Disney's Animal Kingdom® - A 13 min en auto

Medios de transporte

  • Estación de tren de Orlando - 25 min en auto
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 24 min en auto

Restaurantes

  • ‪McDonald's - ‬A 8 min a pie
  • ‪Intermission Food Court - ‬A 7 min en auto
  • ‪End Zone Food Court - ‬A 6 min en auto
  • ‪Starbucks - ‬A 3 min a pie
  • ‪World Premiere Food Court - ‬A 8 min en auto

Información de la propiedad

ACO Vacation Homes

Este hotel cerca de Resort de Walt Disney World®
ACO Vacation Homes te ofrece servicios como lavandería y gimnasio. Podrás conectarte al wifi gratis en las habitaciones.
Estos son algunos más de los servicios en este hotel:
  • Estacionamiento gratis
  • Servicio de cuidado de niños (con cargo), servicio de concierge y asistencia para compra de tours o entradas
  • No se permite fumar en la propiedad y resguardo de equipaje
Características de la habitación
Todas las habitaciones de ACO Vacation Homes ofrecen amenidades que incluyen área de descanso independiente y área de comedor independiente, además de algunos detalles adicionales, como wifi gratis.
Otros de los servicios que también encontrarás incluyen:
  • Lavavajillas, parrillas de estufa y utensilios de cocina
  • Áreas de descanso independientes, áreas de comedor independiente y cunas o camas infantiles

Idiomas

Inglés, portugués, español

Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: wifi gratis
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • Estacionamiento gratis en la propiedad
  • Estacionamiento con acceso para silla de ruedas disponible

Actividades

  • Gimnasio

Para familias

  • Comedor independiente en la habitación
  • Cuna (con cargo)
  • Lavandería
  • Sala de estar
  • Servicio de cuidado de niños o guardería (con cargo)

Servicios generales

  • Lavandería
  • Resguardo de equipaje

Servicios para huéspedes

  • Asistencia para tours y compra de boletos
  • Servicios de concierge

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • Estacionamiento con acceso para silla de ruedas
  • Rampa de acceso para silla de ruedas

Amenidades en la habitación

Habitación

  • Cuna (con cargo)

Entretenimiento

  • TV

Alimentos y bebidas

  • Área de comedor independiente
  • Lavavajillas
  • Parrilla de estufa
  • Vajilla y utensilios de cocina

Más

  • Área de descanso independiente
  • Plancha y burro de planchar
  • Sala de estar

Políticas

Check-in

Inicio de check-in: 16:00. Fin de check-in 11:00
Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de las 11:00

Instrucciones especiales de check-in

Esta propiedad no cuenta con recepción.
Los huéspedes recibirán un correo electrónico antes de su llegada con instrucciones para hacer el check-in y el código de acceso.
Si tienes preguntas, comunícate con la propiedad. Los datos de contacto aparecen en la confirmación de tu reservación.

Formas de acceso

Código de acceso

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Los niños son bienvenidos.
No hay camas extra disponibles.
Hay cunas disponibles por USD 100.0 por estancia.

Formas de pago

Información importante

Cargos

Deberás pagar los siguientes cargos en la propiedad, que podrían incluir los impuestos aplicables:

  • Los cargos por servicio de limpieza varían según la unidad y la duración de la estancia

Incluimos todos los cargos de los cuales nos informó la propiedad.

Opciones extra

  • Cargo por uso de cuna: USD 100.0 por estancia.

La lista anterior puede estar incompleta. Además, es posible que los cargos y depósitos no incluyan los impuestos y estén sujetos a cambios.

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito

Preguntas frecuentes

¿ACO Vacation Homes acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en ACO Vacation Homes?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en ACO Vacation Homes?

Inicio de check-in: 16:00. Fin de check-in: 11:00.

¿A qué hora es el check-out en ACO Vacation Homes?

El check-out es a las 11:00.

¿Dónde se encuentra ACO Vacation Homes?

Este hotel se encuentra en la zona de entretenimiento, a 5 km de Island H2O Live!, Resort de Walt Disney World® y Parque temático Disney's Animal Kingdom®. Club de golf Mystic Dunes se encuentra a 4.1 km (2.5 mi).

Opiniones de ACO Vacation Homes

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 37 de 104 opiniones
Puntuación de 8, es decir, Bueno. Basada en 19 de 104 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 10 de 104 opiniones
Puntuación de 4, es decir, Malo. Basada en 12 de 104 opiniones
Puntuación de 2, es decir, Terrible. Basada en 26 de 104 opiniones

7.4/10

Limpieza

6.6/10

Servicio y personal

8.0/10

Servicios

7.2/10

Condiciones de la propiedad

Opiniones

6/10 Aceptable

abdiel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ACO HOMES
Excelente estancia, todo muy acogedor, la casa estaba impecable con todas las comodidades, la casa club ,excelente y muy bonita y con muchas actividades para adultos y niños
Se hospedó 3 noches en junio de 2017

10/10 Excelente

Adilya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La vivienda expert
La casa es hermosa toda mi familia le encanto y volvería a alquilar otra vez

10/10 Excelente

geo, miami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy agradable
Casa muy comoda y limpia , mucha seguridad , solo que esta un poco lejo de los parques

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en octubre de 2016

2/10 Terrible

Simmone, Connecticut

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
House and Community was amazing but.......
When we arrived the house was amazing. We had a large group of people and the house was definitely big enough. There was a couple of things that I took pictures of and sent to the office so we would not be charged. No other problems occurred the entire stay except not having enough towels so they brought us some. Now after we got back home thats when problems started. They charged our credit card almost $300. When I called the first time the Lady on the phone acted like she had no idea what I was talking about. Then I called back probably 5 more times to be told we had stained the towels and used the the grill that we didn't even touch the entire stay. They sent me pictures of things like a blanket that just needed to be washed and towels with no visable stains and couple other picture that I couldn't figure out. Along with the pictures of the item was a picture of someone's I don't knows credit card front and back. When I questioned them about it they blew it off. I have stayed with multiple rental companies and never had as issue as I always go threw a house when I leave to make sure nothing is damaged or it would have been reported. We are going to Florida again and making sure not to book with this company I have told countless friends that go every year sometime multiple times a year not to book with this company. DO NOT BOOK WITH THIS COMPANY.
Se hospedó 6 noches en abril de 2017

8/10 Bueno

Linda, South Louisiana

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pretty gated community
The townhouse was affordably price. It was in a gated community which we really liked. It slept 8 people very comfortably, but there was a table and counter area for only 6 people to eat. The kitchen was small, but it did have a small washer & dryer which we liked. We knew to bring detergent, paper towels, bathroom tissue, paper plates as the townhouse only provides starter supplies. The grocery stores and restaurants were not far away. Overall we were very satisfied with this townhouse and I would definitely recommend it to others. The only problem was getting the "check in" code before our arrival. ACO wouldn't give it until 24hrs. before check in time. They only email it and they won't text it or tell you the code by phone. Since we were stopping at other sightseeing areas, I was not at home to receive it. I had trouble opening my email by phone and I called ACO several times. We finally got it by email and everything was fine.
Se hospedó 5 noches en abril de 2018

8/10 Bueno

Rodney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
Good accommodations with great location to Disney parks. House was in good shape and met our needs well.
Se hospedó 5 noches en enero de 2018

2/10 Terrible

Robyn, Cape Coral Fl

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Every wall filthy! Mold every corner each bathroom
After check in got email asking if everything was good to go. I replied accordingly with pictures! They asked to resubmit and that they would tell maintenance. If they passed on the word nothing was fixed. Or cleaned even tho I prepaid for cleaning. It was gross. They still haven't responded to me after I submitted pics.
Se hospedó 2 noches en diciembre de 2017

2/10 Terrible

Sawanda, Savannah Georgia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Run Do Not Rent
Dirty walls/Carpet, Roaches was Everywhere. Turned on the stove to cook and that was the worst thing we could have done because roaches came from under and from the back of the stove. Pest control came and put white poison down and traps so we had to stay with this stuff everywhere. Washer would not spin out so we had to hand ring out clothing. Garage door was broke, We Had To physically open and close the door. Tubs would not drain out. Master tub could not use because water was leaking from faucet area. Granted the home is nice but the owner or management needs to step it up and take care of the home a little better. I would not recommend this home to be rented by anyone until they have the insects and roaches and other things repaired in the home. If I could add all the photos and videos I would but it only allow 6 Pic. I did walk through of home upon arrival. I also emailed ACO vacation homes twice to talk to mansion property directly but have not gotten a response. So beware of 164 Yellow Snapdragon Drive Davenport Fl...... I have pics of the white stuff we had to live with for the time there as well as the traps that was placed everywhere in the home.
Se hospedó 3 noches en diciembre de 2017

4/10 Malo

Jane, Georgia

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Unpleasant stay
The light fixtures were broken, stains on the wall, leaky toilet, and broken sink just to name a few things. The 4 bedroom Venetian Bay Villages location needs to be updated.
Se hospedó 2 noches en diciembre de 2017

10/10 Excelente

shiawana, Miami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
Wonderful place for you and the family. The bedrooms are big. The bathroom are nice & area is nice as well. We all are happy . Thank again.
Se hospedó 2 noches en diciembre de 2017

10/10 Excelente

Taran, Jacksonville FL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Orlando relaxation
Wonderful, comfortable, roomy, quite, and beautiful. Those are all the things my vacation was. I can't wait for my family and I to reserve another vacation there.
Se hospedó 2 noches en octubre de 2017

10/10 Excelente

Shawn , Indianapolis, IN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This was a GREAT condo rental close to parks!
We stayed at the condo because we were taking our grandchildren to the Disney parks. They loved the house we rented and the private pool. The house had everything that we needed. It was clean and well maintained. The location was close to the parks so it was easy to get there every morning, and much more affordable than a hotel on property.
Se hospedó 4 noches en noviembre de 2017

4/10 Malo

Endia, Tampa Fl

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Surprise surprise!!
The house itself was beautiful, very comfortable and there was more than enough space for my family and I. I booked this house from Expedia which I regret because once I paid I then reached out to the actual company who let me know of all the other associated fees when Expedia has me under the impression that I had already paid them all...so surprise! Here’s a $200 cleaning fee!! Also, the home is advertised with the pool and spa, however, AFTER I paid I found out about the $30/day charge just to heat the spa! FYI...if someone rents a home with a hot tub, OF COURSE we plan to use it!! I paid a total of OVER $700 for 2 days and you mean to tell me the use of the hot tub is not included? Ridiculous! And even once we decided to just bite the bullet and pay I was told they needed 24 hours notice so I didn’t even have time to have that arrangement made! The pool was also ridiculously cold so even if we could over the hot tub situation, the pool was STILL unbareable! Inside of the house was its own ball game, let’s start with the grease stains on the sheets, with fees that high for cleaning I was very disappointed to see that! The TV in the main room had no cable connection so the whole weekend there was never a point that we could watch tv together in the main room we all had to pile up in a bed room or separate. Last but certainly not least, the hot water heater sucks!!! To take a hot shower run the water an hour In advance we got one shower the whole weekend. Never again!
Se hospedó 2 noches en noviembre de 2017

10/10 Excelente

Carlos Eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Avaliação de estadia
Nossa estadia na casa que alugamos foi muito boa, só um detalhe que atrapalhou um pouco foi a distância que o condominio está localizado, pois só ficamos sabendo a localização depois de fechar a negociação. Mas o condomínio e as acomodações não deixaram a desejar, nos deram uma casa com um quarto a mais o que foi muito bom e mais confortável na divisão com os membros da família. Tinha eletrodomésticos e equipamentos na cozinha o que facilitou bastante. O contrato de locação é bem rígido e com bastante regras o que deixa a gente um pouco inseguro e com medo, mas deu tudo certo.
Se hospedó 16 noches en octubre de 2017

4/10 Malo

Vee, Tampa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice prison and excessive fees
I would never rent a vacation property from ACO Vacation Homes again. I wish the potential renter would be advise of the additional fees prior to booking. Expedia mentions there would be additional fees in the fine print but all of them. For example the cleaning was an additional $179 on top of the rental fee. You have to pay for pool and the jacuzzi to be heated, $90 for 3 days. The water was freezing cold, non of my family including myself could bear to risk it. $100 for excessive trash (more than one garage can full.) Mind you the trash can is a bench can not an average size 30 gallon can, which is responsible for 11 people. There is no cell service in the house, you have to drive about 2-5 miles to receive service. You can use the grill, but if you do not clean it properly, it would be an additional $60. To be honest because of all of the stipulation, you feel as if your in an expensive prison. Would never make this mistake again.
Se hospedó 2 noches en noviembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful experience
The townhome was beautiful. Very clean and inviting. The customer services reps were very helpful and friendly. I will definitely book again. I was very satisfied.
Se hospedó 2 noches en octubre de 2017

2/10 Terrible

Ken, Florida

No le gustó: Servicio y personal
Deceitful at best
Horrible experience with this company. I would never book with them again. I wouldn't recommend them to anyone. If you haven't booked them yet I would move on to something else asap. If you've already booked with them get ready for the run around. AWFUL EXPERIENCE!!!!
Se hospedó 2 noches en septiembre de 2017

2/10 Terrible

ivonne, miami, fl

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible customer service
My experience was horrible. I get there on Friday night and the first thing I find is that they did not add my name to the list at the gate. So I was at the gate for more than 30 minutes tire from a 5 hour drive , then I get to the house. No air conditioner, I called them Saturday they sent someone, went to universal and when I come back tire like craze at 4 am. STILL NO AIR CONDITIONING” they did not care at all. They were knocking at my door to clean the house at 10:50am. Did not care one bit about my complaint. Nothing. Bad bad customer service. Will not come back!
Se hospedó 2 noches en octubre de 2017

6/10 Aceptable

LandoPBM, Paramaribo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice place but beware of the extra fee
After booking this place I was contacted by the rental company (ACO) and although it stated 'no additional fees' on the expedia site, I had to pay a USD170 cleaning fee (for 3 nights stay). Although I felt that this was outrageous, I continued because the booking was 'non-refundable' through the expedia site and didn't want to ruin my vacation and risk loosing that money. Be aware that you will need to sign documentation and submit this per email as well as a copy of your identification and also a picture of your credit card (!!!). The townhouse at Venetian Bay Villages was not easy to locate, it took us a while and the security guard was no help. First we were fiddling at someone else's door, luckily this turned out well ;-) Would be great if ACO includes a map in the documentation. Once we located the correct townhouse, we were amazed by the cleanliness of the facility and all the available equipment and it became evident to me why the cleaning fee was that high. In all these years my wife said she never had a (vacation) kitchen with so much cooking utensils. Everything in the house worked perfect, the master bed is so sweet and the neighborhood is quiet and the area is nice and convenient. I just think it is NOT fair to NOT include ALL associated costs/fees in the listings on the advertising websites and even more in combination with non-refundable bookings. But you get what you pay for, and that is a LOT of goodness In short, i would definitely stay there again ;-)
Se hospedó 2 noches en septiembre de 2017

10/10 Excelente

Roberto, West Pam Beach, Fl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
An excellent home away from home.
Very comfortable home. Fully equipped. Nice, clean and well maintained.
Se hospedó 2 noches en septiembre de 2017

6/10 Aceptable

shanice , west palm beach

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Everything was good
The shower didn't work we only could take baths other then that it was oretty good
Se hospedó 2 noches en septiembre de 2017

6/10 Aceptable

Annette, North Ogden UT

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Nice location, quiet and away from all the traffic
Home was very nice and clean, but still had equipment from renovations in the cupboards like paint etc. One of the bathroom sinks did not work, no running water, outlets didn't work and light bulb in one of the bedrooms for main light was missing. Called and emailed customer service, but unfortunately nobody stopped by in the 6 days we stayed there to address it. Downstairs bedroom did not have lamp shades on lights, mattress was lumpy. Kitchen had less than bare minimum for dishes, did not have coffee maker. All in all the area was very nice and the club house was fabulous, lots to do for children of all ages and staff there was extremely friendly. Club house requires key card which the management company failed to provide also.
Se hospedó 6 noches en agosto de 2017

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This place sucks
Horrible place to rent ACO VACATION HOMES SUCKED they have a $170 cleaning fee which was ridiculous for that amount you expect the place to be spotless but it wasn't it was dirty and old sheets on the bed I will never rent from them again and hotel.com should be a shame of this cus they allow this to happen especially the hiding fees and then u stuck with it cus there is no refund so pls don't rent here they SUCK !
Se hospedó 2 noches en agosto de 2017